Tele Caller Executive - Female

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Role Overview:

We are seeking a dynamic and experienced Female Telecaller to join our team. The ideal candidate will possess excellent communication skills in English, a proven ability to close customer deals, and expertise in making cold calls through emails or phone. A strong understanding of computer tools like Excel, email management, and CRM systems is essential for this role.

Key Responsibilities:

• Cold Calling and Lead Generation:
• Conduct cold calls to potential clients to introduce products or services.
• Generate leads and schedule follow-ups to nurture potential customers.
• Customer Closure:
• Convert leads into customers through persuasive communication.
• Build relationships with clients to ensure customer satisfaction and retention.
• Email and Telephonic Communication:
• Send professional emails to engage and follow up with clients.
• Handle customer inquiries effectively and professionally over calls and emails.
• CRM Management:
• Maintain and update the CRM system with accurate customer information.
• Track progress and performance metrics related to leads and conversions.
• Administrative Tasks:
• Use tools like Excel for maintaining records and generating reports.
• Schedule and manage client meetings, reminders, and follow-ups.

Qualifications:

• Technical Skills:
• Proficiency in MS Office Suite, especially Excel.
• Hands-on experience with CRM systems (e.g., Salesforce, Zoho CRM).
• Email drafting and management skills.
• Communication Skills:
• Strong command of English (verbal and written).
• Excellent persuasive and interpersonal skills.
• Ability to handle objections and close deals effectively.
• Experience:
• Minimum 2 years of experience in telecalling, customer service, or a similar role.
• Proven track record of meeting or exceeding sales targets.

Soft Skills:

• High level of professionalism and a positive attitude.
• Strong organizational and time-management skills.
• Ability to work independently as well as part of a team.

Why Join Us?

• Competitive salary and performance incentives.
• Opportunity to work with a motivated and supportive team.
• Professional growth and skill enhancement opportunities.

Job Type: Full-time

Pay: ₹10,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 2 years (Preferred)
• total work: 3 years (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person