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Telephonist

Posted on Oct. 28, 2026

  • Sydney, Australia
  • 0 - 0 USD (yearly)
  • Part Time

Telephonist job opportunity

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We are seeking an enthusiastic, reliable, and customer-focused individual with a calm,professional manner and a strong commitment to providing high-quality communication andsupport in a fast-paced environment.

Employment Type: Permanent Part Time
Position Classification: Telephonist Level 2
Remuneration: $35.75 - $37.20 per hour
Hours Per Week: 8
Requisition ID: REQ701052

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working
Hornsby Hospital Switchboard

What you'll be doing
The Telephonist position is responsible for the efficient operation of the hospital switchboard and paging system, ensuring calls are answered in a timely manner, with clear and concise communication, providing a 24 hour service for NSLHD.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria:

  • Exceptional verbal communication with a clear, polite, and articulate phone manner, alongside strong written communication abilities.
  • Demonstrated experience in a hospital switchboard, call centre, or similar high-volume, fast paced communications environment..
  • Demonstrated ability to remain calm under pressure and manage difficult, urgent, or emergency situations.



Need more information?
2)
For role related queries or questions contact Noel Valerio on Noel.Valerio@health.nsw.gov.au

The team enriching health in millions of ways every day.

Applications Close: 9 November 2026
Tentative Interview Date: 21 November 2026


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