Temporary Front Desk / Patient Coordinator

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Pediatric Dental Office (Maternity Leave Coverage)

Position Type: Temporary (Maternity Leave Coverage Duration: Approximately 3-4 months (June-Sept/Oct) Schedule: 4 days/week, ~34 hours (e.g., Monday–Thursday) Location: Sunshine Pediatric Dentistry. Oak Harbor, WA

Position Overview

We are seeking a friendly, organized, and dependable Front Desk / Patient Coordinator to join our pediatric dental team on a temporary basis to cover maternity leave. This role is essential to creating a warm, calm, and welcoming experience for children and families while keeping the front office running smoothly.

Key Responsibilities

• Greet patients and families with a warm, positive attitude
• Schedule and confirm appointments (in person, phone, and text/email)
• Check patients in and out efficiently
• Verify insurance information and collect copays/payments
• Communicate treatment estimates and basic insurance details
• Manage phone calls, voicemails, and front desk communications
• Maintain accurate patient records in the practice management system
• Coordinate with clinical staff to ensure smooth patient flow
• Maintain a clean, organized front office area

Qualifications

• Previous dental or medical front desk experience preferred
• Experience in a pediatric setting is a plus
• Strong customer service and communication skills
• Comfortable working with children and families
• Organized, detail-oriented, and able to multitask
• Basic computer skills; familiarity with dental software (e.g., Dentrix, Open Dental) a plus

What We Offer

• Supportive, team-oriented work environment
• Clear training and transition support
• Competitive hourly pay based on experience
• Opportunity to work in a positive, kid-focused practice

Additional Details

This is a temporary position intended to cover a maternity leave, with the possibility of extension depending on office needs and performance.

To Apply: Please submit your resume and a brief cover note

Pay: $20.00 - $22.00 per hour

Work Location: In person