Find Your Next Job
Temporary Scrc Reference Associate
Posted on Aug. 20, 2025
- Syracuse, United States of America
- 23.0 - 25.0 USD (hourly)
- Temporary

Apply to 500+ LinkedIn Jobs Automatically
Job #
042154
Department Code
20640-5435
Department
SU Libraries
Job Title
Temporary SCRC Reference Associate
Location
Syracuse, NY
Pay Range
$23.00 - $25.00 per hour
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
00
FLSA Status
Non-exempt
Hours
Standard University business hours:
8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
8:30am -5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Temporary
Campus
Syracuse, NY
Unionized Position Code
Not Applicable
Job Description
Reporting to the SCRC Assistant Director, the SCRC Reference Associate (temporary) serves a critical role in a fast paced, high profile, team-oriented academic special collections reference/access services unit committed to providing high quality customer service. The SCRC Reference Associate (temporary) position is crucial to providing SU faculty, staff, students, alumni, and the local and global research communities with general and specialized reference and access to the University’s extensive cultural heritage materials, including rare books, personal papers, monographs, manuscripts, artwork, photographs, artifacts, time-based media, and born-digital formats through our on-campus reading room and our reference and access services operation. The SCRC Reference Associate (temporary) is responsible for monitoring the reference question queue, will research and answer general and specialized reference questions relating to SCRC’s collection material and services, and participate in the SCRC Reading Room desk rotation. This position handles queries in compliance with university policies governing access to records and ensures the privacy and confidentiality of researchers, donors, and creators records.
Education and Experience
- Bachelor’s degree or an equivalent combination of education and experience.
- Experience in public service areas of a library, museum, or other customer service setting.
- Demonstrated ability to conduct research and answer information requests.
- Commitment to support and contribute to an equitable, inclusive, and accessible environment.
Skills and Knowledge
- Strong written, verbal, and persuasive communication skills.
- Strong time, organizational, and priority management skills.
- Commitment to excellent customer service.
- Creativity, flexibility, and ability to adapt to change.
- Ability to be a proactive, engaged, and responsive member of team.
- Strong critical thinking skills in understanding, analyzing, and solving problems related to library service and operations.
- Strong attention to detail.
- Interest in learning new skills and tools.
Responsibilities
- Independently research and answer general and specialized reference questions related to Special Collections, University Archives and Belfer Audio Archive materials from onsite and remote researchers.
- Participate in the SCRC Reading Room reference desk rotation.
- Participate in reference consultations as needed.
- Manage reference queue and assign/forward questions to appropriate staff members.
- Participate in routine retrieval and reshelving of Special Collections and University Archives materials.
- Serve as back up to SCRC Access Services Supervisor in coordinating offsite collection material retrievals for the department.
- Other duties as assigned.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Apply to 500+ LinkedIn Jobs Automatically
Share with Friends!