Test Operations And Performance Manager - 12 Months Fixed Term

Req ID: 81155
Department: Tech ARC Core Systems
Division: Technology
Location: Melbourne
About Us

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Test Operations & Performance Manager in our Australia technology area, you’ll play a key role in the Bank’s Migration program covering both the Internal Bank Migration and the Suncorp Bank migration of customers to ANZ Systems. The role has responsibility for orchestrating and overseeing operational aspects of testing, test environments, and test data for the program. This position emphasizes the importance of proximity, coordination, and local expertise to drive operational efficiency, timely reporting, and effective stakeholder engagement.

In this role you will collaborate with the ANZ team and other delivery partners to ensure seamless coordination and management of operational aspects across the Suncorp Bank Migration program. You will be responsible for maintaining operational efficiency, providing timely and accurate reporting, enhancing communication, and participating in governance activities to support the project's success.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: 12 Months
Role Location: Melbourne
Work Hours: Full Time (Hybrid)

What will your day look like?
Oversee finance, compliance, scheduling, and people management to ensure all processes are efficient and effective.
Ensure seamless coordination between the ANZ team, Accenture, and all delivery partners.
Implement and maintain performance management systems and metrics to track operational efficiency.
Provide real-time updates and insights to track progress and support informed decision-making.
Facilitate direct and frequent communication with all stakeholders, including face-to-face meetings to resolve misunderstandings quickly and enhance collaboration.
Develop and maintain comprehensive reporting dashboards to keep the project on track.
Handle operational aspects, including finance, people management (onboarding), and reporting.
Ensure all operational activities adhere to local regulations and compliance standards.
Develop and implement strategies for continuous improvement of operational processes.
Actively participate in governance committees and meetings to provide operational insights and recommendations.
Collaborate with senior leadership to align operational activities with strategic objectives.
Contribute to the development and implementation of governance frameworks and policies.
Engage effectively with senior local stakeholders, including business users and project leadership.
Swiftly identify and resolve issues related to finance, compliance, scheduling, and people management.
Develop and maintain strong relationships with key stakeholders to ensure operational processes meet expectations.
What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Proven experience in managing operational aspects of large-scale projects, particularly in the banking and finance industry.
Strong understanding of local regulations and compliance standards in the Australian financial sector.
Excellent communication and stakeholder engagement skills, with the ability to influence at all levels of the organization.
Demonstrated ability to make real-time decisions and resolve issues promptly in a complex project environment.
Strong organizational and people management skills, including experience with performance management systems.
Proficiency in using project management and reporting tools, such as Microsoft Project, Jira, and Power BI.
Knowledge of Agile methodologies and their application in large-scale transformation projects.
Understanding of test management processes, tools, and best practices.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

. You can apply for this role by visiting ANZ Careers and searching for reference number 81155.

Job Posting End Date

26/11/2024 , 11.59pm, (Melbourne Australia)