Totaline Sales- Pune

Role: Totaline Sales

Location: Pune, India

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

The Totaline Sales Representative is responsible for driving sales of HVAC parts, supplies, and accessories within assigned territories or store locations. This role focuses on building strong relationships with contractors, technicians, and distributors, providing expert product guidance, and ensuring customers receive the right parts and support for their HVAC needs. The representative promotes Totaline products, processes orders, supports inventory management, and executes sales initiatives to achieve revenue targets. Strong product knowledge, customer service skills, and the ability to identify business opportunities are essential for success in this position.

Key Responsibilities:

1. Sales & Revenue Growth

• Promote and sell Totaline products, HVAC parts, and related accessories to contractors, technicians, and distributors.

• Achieve monthly, quarterly, and annual sales targets.

• Identify new business opportunities and expand market share in assigned territories.

2. Customer Relationship Management

• Build and maintain strong relationships with HVAC contractors, technicians, Carrier dealers.

• Provide product recommendations and technical assistance to customers.

• Handle customer inquiries, quotations, and follow-ups to ensure timely order closure.

3. Product Knowledge & Technical Support

• Maintain deep knowledge of Totaline product lines, specifications, and applications.

• Assist customers with troubleshooting parts compatibility and usage.

• Stay updated on new products, promotions, and industry trends.

4. Order Processing & Documentation

• Prepare and process quotations, sales orders, invoices, and customer records.

• Ensure accuracy in pricing, part numbers, and availability.

• Coordinate with warehouse or logistics teams for order fulfillment.

5. Marketing & Promotion

• Execute sales promotions, product launches, and marketing campaigns.

• Conduct product demos and presentations for clients.

• Collect customer feedback to contribute to product improvement.

6. Reporting & Analysis

• Prepare regular sales reports and forecasts.

• Track competitor pricing, offers, and market activities.

• Provide strategic input to help improve sales performance.

7. Compliance & Quality

• Follow company policies, pricing guidelines, and operational standards.

• Ensure customer orders and transactions meet quality and compliance requirements.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Make yourself a priority with flexible schedules, parental leave

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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