Trade Counter Sales

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The Role

We are currently seeking a friendly, reliable, and customer-focused individual to join our team on the Trade Counter.

Key Responsibilities

● Serving trade customers at the trade counter and processing sales transactions accurately.

● Providing knowledgeable and professional customer service to trade and retail customers.

● Assisting customers with product enquiries, stock availability, pricing, and order information.

● Preparing quotations, processing orders, and arranging customer collections where required.

● Handling telephone and email enquiries in a timely and professional manner.

● Building positive relationships with regular trade customers and understanding their requirements.

● Maintaining accurate records of orders, customer accounts, and transactions.

● Keeping the trade counter area clean, organised, and well presented.

● Working closely with colleagues across the store to ensure excellent customer service and efficient operations.

What We’re Looking For

● Previous experience in a trade counter, builders merchant, hardware, retail, or customer service role is desirable.

● Strong communication and interpersonal skills with a customer-focused approach.

● Good product knowledge of hardware, building materials, or home improvement products is advantageous.

● Ability to work efficiently in a busy environment and manage multiple tasks.

● Good attention to detail and accuracy when processing orders and transactions.

● Confident using computer systems, point-of-sale software, and customer accounts.

● A positive attitude, willingness to learn, and strong team ethic.

● Reliable, flexible, and committed to providing excellent service.

Job Type: Full-time

Pay: From €14.50 per hour

Benefits:

• On-site parking
• Store discount

Experience:

• Hardware Sales or Trade: 1 year (preferred)

Work authorisation:

• Ireland (preferred)

Work Location: In person