Training & Development Lead (Ire)

Who we are

At Origina, we are on a mission to change the software world.

We are the leading global independent software maintenance vendor for IBM, HCL, and VMware that Gartner™ consistently recognises as a forward-thinking alternative to traditional software mega vendors.

At Origina, our values of Trust, Fairness, Relationships, and Opportunities are the pillars of our competitive strength and the foundation of our culture. These principles reflect our beliefs about what is most important and guide us on our exciting and unwavering high-growth journey.

We believe in freedom of choice in the world of software and are a leader in the Right to Repair movement, both in the U.S and in Europe. As strategic partners, we help our customers protect the security and stability of their software, extend its longevity and lifecycle, and enhance its performance and functionality.

At Origina, we are proud of our unique and engaging culture. For two years running, we have been certified and recognised as a Great Place to Work™ for both our home office in Dublin and in our American headquarters in Plano, Texas. We have also been named as one of Ireland's best small workplaces and best workplaces in tech.

Visit origina.com to learn more.

The Role

We are seeking an experienced Training & Development Lead to join our growing team. In this role, you will assume a leading role in the development and delivery of programmes which ensure we can deliver a world-class support service for our customers around the globe, and provide our people internally with the opportunity to learn, grow, and drive our continued success!

Your days will be autonomous, varied, and dynamic, however, there will be a high degree of emphasis on identifying training needs, planning training/learning outcomes, content creation, validation with stakeholders, editing, and LMS/content management.

This is an exciting opportunity to lead a culture of continuous professional development across a global team. We're looking for a proactive, driven, and energetic individual to help us on this journey.

The ideal candidate will be an adult learning expert and a creative and analytical problem solver with a passion for excellence in customer service. Candidates from instructional design, technical/service training, and learning & development specialist backgrounds will likely be a good fit for this role – and we’d love to hear from you!

Key Responsibilities

• Own the full training content delivery cycle, from assessing training needs, planning, creation and validation
• Responsible for content development/updates as and when major releases of services arise
• Work with internal stakeholders to develop workshops to improve trainees' knowledge of the service/software products, and business change initiatives
• Design training strategies for technical teams, both hard and soft-skills, across all the functions within technology
• Collaborate with key stakeholders to develop and produce achievement badges and certification programmes
• Be part of the creative development cycle to improve training materials
• Review measurement tools, metrics and feedback to gauge the effectiveness of training
• Develop KPI’s and produce standard and ad-hoc training reports as needed
• Identify trends and areas of development opportunity to drive continuous improvement
• Deliver/facilitate courses and programmes using suitable approaches such as eLearning, virtual/online training, webinars, or classroom-based sessions
• Display proactive & regular alignment and communication with main internal stakeholders
• Be a visible leader, content contributor, and advocate for L&D at our annual event “Origina Week”
• Keep up to date with new learning approaches and technologies, and educating the business

About you

• 5+ years of training/L&D experience preferably gained within a high growth, technology company
• Be able to submit a portfolio of training work to support your application
• Strong project management and proven ability to simultaneously manage multiple learning programmes with various levels of complexity
• Excellent written and verbal communication skills, with a demonstrated ability to communicate and influence across a variety of media, and variety of technical & non-technical stakeholders
• A reasonable understanding of tech/software lingo
• Experience in any L&D framework an advantage (such as ISO), and adult learning principles
• Highly productive with the ability and resilience to work in an ambiguous, dynamic environment
• Goal and achievement oriented with a strong drive for high-performance and success
• Creative, highly organised, and great attention to detail
• Self-starter able to work on own initiative and as part of a team
• Experience of LMS and e-learning platforms (such as ‘Articulate’, ‘Zensai’ (formerly LMS365), ‘Canva’)
• Proven experience in developing learning programmes & solutions to match business needs, particularly relating to service delivery, change initiatives, and internal skills-based training
• High levels of emotional intelligence, energy, and confidence
• Passionate about unlocking people’s full potential
• Experience working with internationally distributed teams (US experience an advantage)

What we offer

• Competitive compensation that rewards achievement
• Hybrid, flexible working model
• High-level Health, Dental, and Vision insurance
• Life insurance & Income Protection
• 23 days Annual Leave plus 2 company days
• Generous Maternity & Paternity leave policies
• 6% Pension match
• €200 annual wellness benefit
• €1,000 professional development benefit
• Employee Assistance Programme
• Fun and inclusive environment with regular events organised by Engagement, and Diversity Committees

Don't worry if you don't meet ALL the requirements, if you feel you would be a great fit for this role, we would love to hear from you! At Origina, the most important ingredient for us is our culture fit and recognising those that want to live our high-performance values of Fairness, Trust, Relationships, and Opportunities.

Origina is an equal opportunity employer, and we’re proud of our ongoing efforts to foster inclusion in the workplace. Individuals seeking employment at Origina are considered without regard to race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Origina may collect your personal data for recruiting, global organisation planning, and related purposes. Origina's Candidate Privacy Notice explains what personal information Origina may process, where Origina may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Origina’s use of your personal information.