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Training Manager South Europe
Posted on May 28, 2026
- Milano, Italy
- 0 - 0 USD (yearly)
- Full Time
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Where passion meets premium – join our retail team!
Location: MILANO, ITALY
Employment Type: FULL TIME, HYBRID
About Le Creuset
Role Summary
Traning Programs Development
- Design and build regional training programs from scratch aligned with business priorities and global brand standards.
- Develop structured, role-based and seniority-adapted learning paths reflecting employees’ lifestyle and operational realities.
- Work closely with Commercial (Retail and Wholesale) management to align objectives and action plans.
Training content creation around Product, Sales & KPI literacy
- Create engaging training content covering product knowledge, craftsmanship, innovation and brand storytelling, that can be leveraged to increase sales.
- Develop sales techniques focused on conversion, up-selling, cross-selling and consumer experience excellence.
- Build KPI literacy to strengthen understanding of performance drivers and accountability for results.
- Collaborate with Marketing and Group stakeholders (Legal, Communication, Category Merchandiser, Factories…) to source relevant and accurate information.
Training delivery, Organization & Engagement
- Deliver training sessions through in-person, virtual and blended formats, adapted to different audiences and markets.
- Lead the full organization and budget of training sessions including venue selection, set-up, coordination and materials shipping, when required.
- Apply effective learning techniques, creative message delivery and storytelling to engage, motivate and empower teams.
What We’re Looking For
- 10+ years of experience within retail environments, preferably within a premium or lifestyle brand.
- Strong knowledge of learning methodologies and adult learning principles.
- Excellent communication, facilitation and stakeholder management skills.
- Highly autonomous, structured and able to build programs from the ground up.
- Command of Microsoft Office, with advanced PowerPoint skills and the ability to create impactful presentations.
- Fluent in Italian, Spanish and English; Portuguese is a plus.
- Act as a brand ambassador in front of internal and external stakeholders, representing brand and company values.
- Inspire and motivate others.
- Able to collaborate with senior stakeholders.
- High resilience and adaptability in fast‑changing environments.
- Ability to manage complexity and volume without losing quality.
- Qualitative execution-focus with attention to detail.
- Collaborative, respectful and impact‑driven.
At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.
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