Transition Lead

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Description:
Overview of role:
The Transition Lead is responsible for planning, coordinating and delivering the successful transition of outsourced operational services and capabilities. The role leads the transition of people, processes, systems, assets, knowledge and suppliers to ensure continuity of service, operational readiness and sustainable business outcomes.

Working closely with operational leaders, subject matter experts, external service providers and stakeholders, the Transition Lead develops and executes transition strategies that minimise operational risk and support the successful integration of outsourced transitional arrangements.

The role provides leadership across all phases of the transition lifecycle, including transition planning, due diligence, workforce readiness, knowledge transfer, process design, service mobilisation and operational handover.

The Transition Lead acts as a critical link between strategic objectives and operational delivery, ensuring that outsource initiatives deliver improved capability, control, performance and value for Coliban Water.

Key Responsibilities:
As our Transition Lead, you’ll be accountable for:
Transition Planning & Delivery

Lead the end-to-end planning and execution of operational transition activities associated with the transition of outsourced services and functions.
Develop and maintain detailed transition plans covering people, process, systems, assets, governance, service delivery and workforce readiness.
Coordinate transition workstreams and activities across operational, technical and corporate functions.
Ensure critical service continuity is maintained throughout transition and mobilisation activities.
Establish and track transition milestones, dependencies, risks and readiness criteria.
Lead operational readiness assessments and implement actions to address identified gaps.
Develop and coordinate operational handover and acceptance processes.
Monitor transition performance and ensure successful integration into business-as-usual operations.
Drive continuous improvement opportunities arising from transition activities.
Ensure compliance with governance, risk management and organisational requirements throughout the transition lifecycle.

Stakeholder Engagement and Collaboration

Collaborate and coordinate with key stakeholders, including project team, program manager, project vendors, strategic outsource partners, Strategic Partnerships team and SME’s.
Build and maintain relationships and negotiate outcomes with people from across the business impacted by or associated with the project.
Coordinate with the business analysis team to ensure effective analysis and documentation of business and system requirements, functional designs, processes, user stories and problem-solving activities are delivered to expectations.
Understand stakeholder requirements and assist in the development of business cases and project proposals for new initiatives.
Facilitate stakeholder workshops and user interviews as required to meet the needs of the project objectives and timelines.

Procurement & Supplier Management

Develop and coordinate Request for Proposals for procuring services from third party vendors.
Prepare and manage Statements of Work, contracts and change requests.
Oversee vendor and contract management and ensure adherence to quality and contract standards.

Business Analysis, Problem Solving and Change

Analyse current and future-state operating models to support outsource and operational transformation objectives.
Identify capability, workforce, process and technology requirements necessary to support successful transition outcomes.
Lead organisational readiness and change activities to support adoption of new operational responsibilities.
Develop practical solutions to operational challenges encountered throughout transition and mobilisation phases.

About you:

• Extensive working knowledge and experience in Project Management and/or practical experience delivering projects in a Transformation environment. Together with qualifications acquired through a tertiary degree or other in a business or Project Management field. Relevant industry certifications such as PMP or PRINCE2 Practitioner, Human Centred Design or Business Analysis Certification desirable, but not mandatory.

In addition to the qualifications and experience specified above, you will be required to meet the following criteria:

At least 5 years’ experience in project management or transition roles, leading cross-functional business project teams delivering operational and/or business change projects.
Demonstrated experience working with diverse stakeholders to achieve complex project outcomes that have delivered business value.
Excellent written and verbal communications skills with the ability to apply Business Analysis and Human Centred Design principles to lead engagement, communication and training.
Ability to build and maintain strong professional relationships and to negotiate, communicate and influence effectively with staff and stakeholders.
Strong capability in identifying potential risks associated with projects and developing effective mitigation strategies. Adept at proactively addressing issues to minimise impact on project goals and timelines.

Sound like you? We’d love to hear from you.

Learn more in the position description

Salary:
The salary and conditions for this position will be as per the Coliban Water Enterprise Agreement 2021 Band 5 $115,162-$139,851 + superannuation salary range will be offered to the successful candidate commensurate with their skills and experience. This role is a Fixed term position.

Enquiries:
For further information please contact Lauren Armstrong on 0487 111 305 or via email at Lauren.armstrong@coliban.com.au

To apply, please submit your resume and cover letter by Tuesday 25th August 2026

Why join us?

At Coliban Water our people are on a mission to create a better life for our customers and communities – now and tomorrow.

We love what we do and our location in the centre of a region that takes in 49 towns from Trentham to Echuca.

Our commitment to inclusion means you’ll feel at home here no matter who you are, who you love, or what you stand for. As part of the team you receive a monthly accrued day off, time off over Christmas, the flexibility to shape your work to suit your lifestyle, and generous parental, carer and workplace study leave policies.

At Coliban Water we balance a small team rhythm with the reach and resources of one of the largest Victorian regional urban water corporations.

What are you waiting for? We’d love you to join us.

Applicants will need to successfully complete all core training requirements in the expected timeframes and may be required to undertake a Police Check, Working with Children Check, Pre-Employment Medicals or Psychometric testing where applicable. Applicants may also be required to produce evidence of their Right to Work in Australia.

We welcome applications from individuals of all abilities. We are committed to creating an accessible and inclusive workplace for everyone, including people with disabilities and diverse abilities. If you need any support during the application process or would like to discuss interview adjustments, please contact Lauren Armstrong

Please indicate any adjustments (administrative, environmental, or procedural) you may need to effectively participate in the recruitment process and/or carry out the requirements of the role you are applying for.

Please note that applicants may be contacted prior to the closing date of this advertisement.