Translation Contract Officer

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Employer: ABN 68 366 894 172

Position Title: Translation Contract Officer

Job Type: Full-time

Location: NSW 2194 (flexible working arrangements apply)

Salary: $80,000 - $90,000 per year

A translation business is looking for a Translation Contract Officer to support the administration and coordination of translation services.

Position Summary

The Translation Contract Officer assists with the administration and coordination of translation assignments from initial client enquiry through to project completion. The position supports the responsible Certified Translator by preparing quotations, managing client communications, maintaining project records, coordinating large translation projects where external translators are engaged, and organising translation resources for future use.

Main Tasks

· Respond to client enquiries regarding translation services, obtain information about source documents, intended use of translations, and required turnaround times.

· Review client requests, prepare quotations, negotiate service fees, prepare service agreements and engagement documentation for translation assignments in consultation with the Certified Translator.

· Coordinate translation projects by scheduling work, monitoring deadlines, tracking progress, and maintaining communication with clients throughout the translation process.

· Liaise with clients to obtain additional information, clarify translation requirements, address queries, and resolve issues relating to ongoing translation assignments.

· Administer translation contracts and project records, including documenting agreed scopes of work, timeframes, fees, special instructions, and any variations requested by clients.

· Assist the Certified Translator in managing larger translation projects by coordinating the allocation of work to external translators, editors or proofreaders where necessary and overseeing their work to meet client deadlines and project requirements.

· Manage paperwork and records associated with translation services, including quotations, contracts, client correspondence, source documents, translated documents, certification records, invoices and delivery confirmations.

· Maintain records relating to translation projects, deadlines, client requirements, document types and project outcomes.

· Organise and maintain translation templates, terminology dictionary, and reference materials to promote consistency, quality assurance and efficient retrieval for future assignments.

· Assist in reviewing and implementing procedures that improve workflow efficiency, document management practices, service delivery standards and client response times.

Required Qualifications, Experience and Skills

· Bachelor's degree or equivalent qualification in business administration, project management, or a related discipline

· At least two years of relevant experience in business administration, project coordination, or a related field

· Ability to read and understand Nepali-language documents sufficiently to identify document types and assess complexity

· Strong organisational, communication, and administrative skills

· Proficiency in Microsoft Office and digital document management systems

Desirable Qualifications and Skills

· Experience in a translation or language services environment

· Experience coordinating external contractors or service providers

Pay: $80,000.00 – $90,000.00 per year

Work Location: Hybrid remote in Campsie NSW 2194