Us Sales Executive

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About the Role

We are looking for a proactive and result-oriented Freight Broker / US Logistics Sales Executive to manage the complete sales and freight brokerage cycle for the US logistics market.

The role involves pre-sales prospecting and lead generation, sales conversion, load booking, carrier coordination, shipment tracking, and post-sales customer relationship management. The ideal candidate should be comfortable communicating with US shippers, carriers, and transportation companies, negotiating freight rates, and managing multiple shipments in a fast-paced environment.

Key Responsibilities

1. Pre-Sales / Lead Generation

• Identify and generate new business opportunities within the US freight and logistics market.
• Conduct outbound cold calls, emails, and follow-ups with potential US shippers and customers.
• Research and identify potential shippers, manufacturers, distributors, brokers, and other logistics customers.
• Understand customer shipping requirements, lanes, freight types, volumes, and frequency.
• Build and maintain a strong sales pipeline through regular prospecting.
• Introduce the company's freight brokerage and logistics services to prospective customers.
• Maintain accurate lead and customer information in the CRM.

2. Sales / Business Conversion

• Connect with qualified prospects and understand their transportation requirements.
• Prepare and provide competitive freight quotes based on market conditions and customer requirements.
• Negotiate freight rates, lanes, capacity, and service terms with customers.
• Convert qualified leads into active customers and recurring business.
• Follow up consistently with prospects to close open opportunities.
• Achieve assigned sales, revenue, load booking, and customer acquisition targets.
• Develop long-term relationships with US customers to generate repeat business.

3. Freight Booking & Operations Coordination

• Source and coordinate with reliable US carriers/truck drivers for customer loads.
• Negotiate carrier rates while maintaining the required margin.
• Book loads with appropriate carriers based on lane, equipment, rate, and availability.
• Coordinate between shippers, carriers, and internal operations teams.
• Ensure all required load and carrier information is accurately updated in the TMS/CRM.
• Monitor shipment schedules and proactively communicate any changes or delays.

4. Post-Sales / Customer Management

• Maintain regular communication with customers after load confirmation.
• Track shipments from pickup to delivery and provide timely status updates.
• Handle customer queries, escalations, delays, and service-related issues.
• Coordinate with carriers and operations teams to resolve shipment-related concerns.
• Ensure timely and accurate delivery documentation.
• Collect customer feedback and identify opportunities for improving service.
• Maintain strong customer relationships to encourage repeat business and long-term accounts.
• Identify opportunities for upselling, cross-selling, and increasing load volume from existing customers.

Required Skills

• Excellent English communication skills, both verbal and written.
• Strong US accent understanding and conversational ability.
• Good negotiation and persuasion skills.
• Strong cold-calling and lead-generation skills.
• Ability to handle objections and close sales.
• Customer-focused approach with strong relationship-building skills.
• Good understanding of the US trucking / freight brokerage / logistics industry.
• Ability to work under pressure and meet sales targets.
• Strong follow-up and time-management skills.
• Comfortable working in US night shifts.

If you're interested please share your resume below mentioned ID: sweta@cargosolutionexpress.com

Pay: Up to ₹400,000.00 per year

Application Question(s):

• Are you comfortable for night shift?
• Do you have experience in sales?

Work Location: In person