Veterinary Assistant/ Receptionist

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Animal Hospital of Cambridge - Veterinary Assistant / Reception

Cambridge, ON.

The Animal Hospital of Cambridge is currently looking for 2 Vet Assistant / Receptionist's to join our growing team and would love to hear from you!

Who We Are

Animal Hospital of Cambridge is a progressive small animal hospital with AAHA accreditation located in Cambridge, Ontario. We are part of the Vet Strategy network of hospitals that provides routine preventative care as well as daytime emergency, & critical care services 7 days a week. We have been providing excellent patient care since 2004, and in 2018 we built a much larger modern facility to serve our growing client base. Our patient-focused practice is committed to delivering high-quality veterinary care. We pride ourselves on fostering a collaborative, flexible, & supportive team environment where every team member is valued.

Why You’ll Love It Here

- You’ll make a real impact every day—advocating for pets and supporting the people who love them

- Collaborative hands-on role working with our friendly team of RVT's & Veterinarians who will appreciate your support

- Cat-Friendly & Fear Free–focused care that prioritizes low-stress, compassionate handling

- Practices Hands-Free Radiology

- A team that celebrates wins (big and small) and supports each other through busy days

- Caring for our patients —you’ll help clients truly improve their pets’ appointment or hospital stay experience

- Opportunities to pursue special interests through continuing education

- Our team has the ability to provide additional support to clients in need within our community using in-house Oscar Fund, and additional Care Fund Program .

What We’re Looking For

- Vet Assistant with ability to work at reception

- Solid work ethic and dedication, able to perform physical duties lifting up to 50 lbs

- Works collaboratively with team members to ensure AAHA high standards of care

- Experience in handling and restraint to ensure patient and staff safety

- Utilize Fear Free and/or Cat-Friendly handling techniques (or willingness to learn)

- Assist with running lab samples on our Idexx Lab Station (training can be provided)

- Uses attention to detail and maintains accurate medical records

- Passion for learning and continuous professional growth

- Support client communication via follow up calls, booking appointments, answering phones

- Positive mindset and ability to work cohesively within a team

- Strong communication skills with both clients and coworkers

- Assist with husbandry and disinfection control duties

Duties for this position can include:

• Cleaning kennels
• Feeding/medicating patients
• Caring for boarding/ hospitalized animals
• Washing surgical instruments & wrapping/sterilizing surgery packs
• Post-operative monitoring/care
• Unpacking inventory order / restocking
• Maintaining cleanliness of clinic (internal/external)
• Sweeping & Mopping
• Laundry
• Garbage & recycle collection/disposal
• Record keeping
• Answering phones/client care (training would be provided)
• Assisting Veterinarian/technicians/groomer with restraint for procedures
• Perform nail trims (training would be provided)

About the role

Shifts range from 10 or 12 hours ( 1 hour for lunch break), sharing in a rotation of weekends. We do our best to provide monthly schedules with fair shifts amongst the entire team. There is flexibility to trade shifts when needed. Wage to commensurate with experience.

Benefits:

- Employee & Family Assistance Program (EFAP)

- RRSP Program

- Health Benefits, Life & Disability Insurance packages

- Paid Sick Days/ Bereavement days

- Pet Perks : Discounts for Pet Care and Supplies

- People Perks: Gym Membership Discount Available, Perkopolis, Large lunch room with natural light, comfortable chairs, microwave/toaster oven/fridge/coffee maker

- On-site parking and city bus transit stops close by

- Vacation per ESA

- Uniform Provided

- Continuing Education Allowance

- Access to The Learning Hub

- Ability to bring your pet to work if needed

- Staff Wellness, Monthly & Seasonal Events to Appreciate our team members

- Employee Referral Program

Please send your resume to careers@ahocvet.com

Attn: Stacey Ortwein,RVT / Practice Manager

We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace.

www.animalhospitalofcambridge.com

We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Application question(s):

• Have you taken a veterinary assistant or reception diploma program ?
• If you have less than 1 year experience, are you willing to train for this role ?

Experience:

• Veterinary Assistance: 1 year (preferred)

Work Location: In person