Vie Customer Service Contact

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Valeo’s VIE Program?

The Valeo VIE Program is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28. This program is to work for one of our subsidiaries around the world!

Business France, the French agency for international business development, is in charge of all the administrative procedures of your assignment. Make sure you meet Business France's eligibility criteria to apply for a VIE : https://mon-vievia.businessfrance.fr/

PLEASE NOTE: Your application must be submitted in English to be considered by our non-French speaking teams partners at Valeo worldwide.

PLEASE NOTE: As part of your international development, you cannot apply to a VIE assignment in the country of your citizenship

***

Join our teams mobilized to meet the challenge of accelerating electrification!

At the heart of electric mobility, Valeo Power brings together expertise in thermal management systems and propulsion systems. This division develops innovations that contribute to the mobility of tomorrow by reducing pollutant emissions and maximizing vehicle autonomy.

The site of Fuenlabrada based in Spain belongs to POWER Division . The site has 320 employees around 3 activities. We are looking for a VIE Customer Service Contact for 12 months.

Your challenges?

• You will manage customer requests and ensure the seamless integration of their requirements into the supply chain process, from forecasting and production scheduling to delivery and customer service.

• You will resolve discrepancies between orders, monitor supply chain performance, manage logistics and packaging loops, prepare export documents and maintain clear communication with customers.

• You will be proactive in solving problems, improving service levels and collaborating with internal teams.

• You will manage customer requests and ensure that they are properly integrated into the supply chain, from forecast to final delivery.

• Processing customer schedules, resolving order discrepancies and aligning internal schedules with customer priorities.

• You will ensure targeted service levels by monitoring supply chain performance, stock levels and packing loops, while dealing with logistical issues.

• You will prepare export documentation, coordinating with external platforms and maintaining clear communication with customers to provide reliable updates and manage expectations.

• You will collaborate regularly with internal teams (production and procurement) to

• You will ensure the feasibility and alignment of customer programs.

• You will proactively identify problems, launch corrective actions and escalate crises if necessary.

Let’s talk about you…

• You are graduated from a Master degree in International Business, Supply Chain Management or Logistics

• You already have 1-2 years experience in the logistics/supply chain field (

• You have a fluent level of English

• A high level of Spanish (B2/C1) is essential to effectively manage customer accounts and maintain strong relationships

• You have good communication skills, have an international mindset and are open-minded to new cultures and new ways of working and thinking

• You are humble, listening, positive attitude oriented, professional, and have the sense of diplomacy

Please, don't forget to apply in English to facilitate the process with our managers.

Why Valeo?

• To join a competitive group, a French pioneer in automotive innovation

• For a dynamic career with possibilities for national or international mobility, adapted to your aspirations

• To contribute to the development of greener mobility

Valeo places great importance on recruiting diverse profiles: we are open to all talents and we promote an inclusive and multicultural environment.

Job:

Organization:

Schedule:

Employee Status:

Job Type:

Job Posting Date: