Waiting Staff

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Job Purpose:

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To ensure quality service and standards and ‘wow’ our guests, by providing hospitable service working from our four Saba Way Values:

• Happy Meeting Place

• Saba Family

• Magic & Authentic

• Creating Happy Memories

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Responsible To: Manager on Duty

Responsible For: Food & Beverage Service.
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Duties and Responsibilities
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• To ensure that service stations are prepared stocked and ready for service.
• To greet all guests, in a polite and welcoming manner.
• To take orders, serve food and drinks and to ensure that guests have a great experience within the Restaurant.

• To maintain the highest level of cleanliness, including safety of furniture, fixtures and fittings. To ‘clean as you go’ to ensure a clean and tidy work area.
• To ensure that the guest bill is accurate, presented in a timely manner and appropriate cash handling procedures are followed.
• To ensure that payment is received from all guests.
• To recommend and ‘sell’ to guests through menu knowledge, suggestive and up-selling techniques.
• To ensure that all food and beverage products are correctly stored, dated, labelled and rotated where necessary.
• To maintain a high standard of personal appearance and hygiene, and meet Saba grooming and uniform standards.
• To maintain healthy relationships with fellow employees.
• To be empowered to deal with customer problems, through following the HEAL process, and to seek advice when unsure what to do
• To promote awareness of and complete guest response forms health, safety and security for fellow employees and customers. Example fire alert points, exits, extinguishers, table clips etc.
• To develop self and others, by responding to and giving feedback to other associates.
• To comply with predetermined food handling procedures.
• To follow the Saba Way standards at all times.

Please Note: This Job Description is not neither definite nor restrictive and may be modified or added to in the future to meet changing needs.

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Job Types: Full-time, Permanent

Pay: From €14.15 per hour

Benefits:

• Company events
• Employee discount
• Food allowance
• On-site parking
• Store discount

Experience:

• Restaurant experience: 2 years (required)

Language:

• English (required)

Work Location: In person