Waiting Staff

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About the Role

At The Savoy Hotel, we pride ourselves on delivering a warm, seamless, and memorable guest experience at every interaction — from the first greeting to the final farewell. As part of our Food & Beverage team, you will play an essential role in providing exceptional service across our restaurant, bar, and event spaces. Whether setting tables, taking orders, or coordinating with colleagues, your goal will be to create an atmosphere of excellence and genuine hospitality in every moment.

Key Responsibilities

Service Excellence

· Greet and serve guests with professionalism and warmth, ensuring an exceptional experience in all hotel outlets.

· Take accurate food and beverage orders, deliver promptly, and maintain a high level of attention throughout service.

· Use your product knowledge to make recommendations and enhance guest satisfaction.

Preparation & Presentation

· Ensure service stations and work areas are fully prepared and kept clean and organised.

· Adhere to hygiene, safety, and food handling standards at all times.

Accuracy & Accountability

· Present and process bills accurately following hotel cash-handling procedures.

· Minimise waste and breakages, reporting any issues promptly.

Teamwork & Communication

· Collaborate effectively with colleagues and support other departments when required.

· Handle guest feedback or complaints with professionalism, escalating as needed.

Compliance & Development

· Follow all hotel policies on Fire Safety, Health & Safety, and Security.

· Attend training sessions and team meetings as directed by management.

What We Offer

· A dynamic and professional working environment in one of Limerick City's only 5-star hotel.

· Competitive pay, reflective of experience and performance.

· Meals provided while on duty.

· Staff discounts across The Savoy Collection on dining, accommodation, and spa services.

· Ongoing training and professional development opportunities.

· Clear pathways for career progression within the hotel group.

· Employee recognition and wellbeing initiatives.

Ideal Candidate

· Passionate about hospitality and delivering luxury service.

· A team player with excellent communication and interpersonal skills.

· Detail-oriented, organised, and able to remain calm under pressure.

· Previous experience in a hotel or fine-dining environment is desirable but not essential — training will be provided.

Job Type: Full-time

Pay: €14.15-€15.50 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Employee discount
• Flexitime
• Food allowance

Language:

• English (preferred)

Work Location: In person