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Waitlist Supervisor (Administration Officer Lvl 5) - Perm Ft
Posted on March 25, 2026
- Sydney Western Suburbs, Australia
- 0 - 0 USD (yearly)
- Full Time
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Employment Type: Permanent Full Time, 38 hours per week
Remuneration: $79,897.65 - $80,966.53 per annum + 12% Superannuation + Salary Packaging
Location: Campbelltown Hospital
Applications close: 06/04/2026
Contact: Melissa Killer - Admissions & Surgical Bookings Manager - 0439 461 406 | Melissa.Killer@health.nsw.gov.au
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
Step into the role of Waitlist Supervisor and support a busy, growing Theatre Department at Campbelltown Hospital, helping to enhance the management of booked patients, strengthen waitlist practices, and contribute to ongoing service improvement across SWSLHD.
- Support the Admissions and Surgical Bookings Manager while providing leadership to the Booking Office
- Work with multidisciplinary theatre teams and district stakeholders on waitlist requirements and KPIs
- Lead staff through change management to drive quality improvement and departmental efficiency
- Develop and maintain MoH‑aligned booked‑patient and waiting‑time management practices
- Monitor and audit elective surgery registrations to ensure accuracy, compliance and high‑quality processes
Are You the Right Fit?
We’re seeking someone who brings strong attention to detail, excellent communication, and the capability to support both staff and patients in a fast‑paced, Monday–Friday operational setting within an expanding theatre service.
- Strong attention to detail and accuracy
- Confident communication and interpersonal skills
- Effective conflict‑resolution capability
- Advanced computer proficiency across relevant systems
- Sound knowledge of MoH Waitlist policies and elective surgery requirements
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
- Proven high level computer literacy including use of spreadsheets, databases, word processing software and experience with waitlist and PAS system.
- Demonstrated well-developed interpersonal skills including ability to communicate effectively and medical officers, managers, and staff, with ability to work in multidisciplinary team environment and under minimal supervision.
- Demonstrated experience overseeing the scheduling of surgical and diagnostic procedures and strong aptitude for data audit, abstraction, and classification tasks.
- Demonstrated knowledge of policies and procedures from the NSW Ministry of Health relating to waitlist management, and the ability to apply this knowledge to problem-solving and decision-making in a busy and demanding environment.
If you’d like more details, we’re here to help.
- Position Information
- Applicants will be assessed against the criteria in the Position Description.
- How to Apply
- Read our application guide and tips for improving your application.
- Diversity, Culture & Inclusion
- We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au
- We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
- Aboriginal Workforce
- For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
- Financial Perks
- 12% superannuation
- Salary packaging and novated leasing via Smart Salary
- Annual leave with 17.5% leave loading (for full-time and part-time staff)
- One extra day off each month for full-time employees
- Work-Life Balance
- Flexible work options, including hybrid and varied hours (depending on the role)
- Paid maternity and parental leave
- Generous leave options like long service and carers leave
- Grow Your Career
- Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
- Health & Wellbeing
- Discounted gym membership through Fitness Passport
- Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
- Temporary visa holders
- May be considered if no suitable citizen or permanent resident is found.
- Vaccination Requirements
- All staff must meet NSW Health’s vaccination and screening requirements before starting.
- Child Safe Employment
- South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
- Demonstrated staff management skills and leading team performance.
- Proven high level computer literacy including use of spreadsheets, databases, word processing software and experience with Waitlist and PAS Systems
- Well-developed interpersonal skills including ability to communicate effectively with medical officers, managers and staff, with ability to work in a multidisciplinary team environment and under minimal supervision.
- Demonstrated ability in problem solving and decision making under pressure in a busy and demanding environment.
- Demonstrated strong organisational skills and ability to meet deadlines.
- Demonstrated experience overseeing the scheduling of surgical and diagnostic procedures and a strong aptitude for data audit, abstraction and classification tasks.
- Knowledge of NSW Ministry of Health Policy and Procedures relating to Waitlist Management.
Need more information?
about applying for this position
For role related queries or questions contact Melissa Killer on melissa.killer@health.nsw.gov.au
Applications Close:
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