Warehouse Assistant

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Introduction:
About Us

Protecta Group is a proudly family owned, Australian business specialising in a niche range of temporary protection products and solutions. Since our establishment 20 years ago, we’ve experienced exceptional growth, particularly over the past decade and we have strong plans in place to ensure this momentum continues well into the future.

At Protecta, we know that our people are our greatest asset and our most valuable competitive advantage. Our values are more than just words. They define who we are and how we work every day. We’re making it easy for our customers, maximising every opportunity, helping people thrive, and consistently delivering beyond expectations. This mindset shapes our collaborative, supportive, culture and drives the exceptional experiences we create for both our customers and our team. Joining Protecta means being part of a company where your contributions are truly valued and your growth is supported.

Description:
About the Role

We are seeking a reliable and experienced Warehouse Assistant & Delivery Driver to join our Operations team in Eagle Farm. In this dynamic role, you'll split your time between warehouse operations and deliveries, ensuring efficiency and top-tier customer service.

Our ideal candidate is dependable, well-spoken, and able to prioritise tasks effectively, with a strong commitment to delivering a great customer experience. As the face of Protecta, you'll take pride in your professionalism and presentation.

Key Responsibilities

Accurately pick, pack, and dispatch customer orders in a timely manner.
Receive and put away stock efficiently.
Load and unload delivery vehicles.
Deliver products to customer sites.
Perform regular cycle counts, stocktakes, and inventory checks to ensure stock accuracy.
Maintain a clean, well-organised, and hazard-free warehouse environment.
Follow all Workplace Health & Safety (WH&S) policies and procedures at all times.
Support the warehouse team with general duties and ad hoc tasks as needed.

Skills and Experiences:
Skills and Experience

Required

Driver’s license
Forklift license
Ability to perform manual handling tasks.
Prior experience in warehouse operations, including pick and pack tasks.

Desired

Strong understanding of WHS obligations and a commitment to workplace safety.
Experience in using business software platforms (NetSuite experience highly regarded).
Organised and capable of managing priorities in a fast-paced team environment.
Excellent communication skills, with a focus on delivering outstanding customer service.
A problem-solver with a can-do attitude, and a reliable team player passionate about achieving great results.

What do we offer?

An opportunity to be part of a supportive and growing Australian family business that values its employees.
A competitive remuneration package + super
Inclusion in our uncapped profit share (GBS) program after successful completion of probationary period.
Recognition for your contributions through our Bonusly program.
Full-time role – Monday to Friday.
Optional Rostered Day Off (RDO) program, with the opportunity to accrue time for a paid day off each month.
Convenient onsite parking.
Access to our Employee Assistance Program (EAP) for confidential support and wellbeing.
A warm team environment with regular culture and engagement initiatives.

If you are a reliable and motivated individual with the skills and attitude to excel in this role, we would love to hear from you!