Warehouse Manager-3pl Logistics

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Job Description: Warehouse Manager – 3PL Logistics

Job Title: Warehouse Manager
Industry: Third-Party Logistics (3PL) / Supply Chain & Logistics
Department: Warehouse Operations
Reporting To: Operations Head / Regional Operations Manager
Location: Dadri,Noida Uttar Pradesh
Experience: 5–10 Years in Warehouse & Logistics Operations
Qualification: Graduate in any discipline; MBA in Logistics/Supply Chain or relevant qualification preferred.

Salary:-40k to 45k

Contac via WhatsApp:-9899061997

1. Job Purpose

To manage and control end-to-end warehouse operations for multiple clients under a 3PL logistics setup, ensuring operational efficiency, inventory accuracy, customer satisfaction, cost optimization, safety compliance, and adherence to agreed Service Level Agreements (SLAs).

2. Key ResponsibilitiesA. Warehouse Operations

• Manage day-to-day warehouse activities, including inbound, unloading, put-away, storage, picking, packing, dispatch, and returns.
• Ensure efficient space utilization, material movement, and warehouse layout management.
• Implement standard operating procedures (SOPs) and ensure compliance with client-specific requirements.
• Monitor order processing, turnaround time, and dispatch schedules.
• Ensure FIFO/FEFO compliance wherever applicable.

B. Inventory Management

• Maintain inventory accuracy through regular cycle counts and periodic physical stock verification.
• Investigate and resolve stock discrepancies, damages, shortages, and excess inventory.
• Ensure proper stock reconciliation between physical inventory, WMS, and client records.
• Control inventory ageing, expiry, obsolescence, and non-moving stock.
• Maintain effective control over stock adjustments and inventory transactions.

C. Client Management – 3PL

• Act as the primary operational contact for clients and ensure high customer satisfaction.
• Monitor contractual SLAs, KPIs, and client-specific performance requirements.
• Conduct regular operational review meetings and share performance reports.
• Resolve client complaints, operational escalations, and service-related issues promptly.
• Coordinate with clients for new business implementation, process changes, and peak-season planning.

D. Team Management

• Supervise warehouse supervisors, team leaders, operators, and contractual manpower.
• Plan manpower requirements, shift schedules, attendance, and productivity.
• Train employees on SOPs, safety standards, quality procedures, and warehouse systems.
• Set performance targets and monitor individual and team productivity.
• Maintain discipline, employee engagement, and effective communication across shifts.

E. Cost Control & Productivity

• Prepare and monitor warehouse operating budgets.
• Control manpower, material handling, packaging, equipment, and other operating costs.
• Track cost per order, cost per unit handled, and productivity metrics.
• Identify opportunities for process improvement, automation, and resource optimization.
• Minimize operational losses, damages, rework, and unnecessary material movement.

F. Safety, Quality & Compliance

• Ensure compliance with EHS policies, fire safety requirements, and statutory regulations.
• Maintain housekeeping standards and implement 5S practices.
• Conduct safety inspections, risk assessments, and incident investigations.
• Ensure proper handling of equipment, materials, and hazardous goods where applicable.
• Maintain documentation for audits, client inspections, and regulatory requirements.

G. Systems & Reporting

• Ensure effective utilization of Warehouse Management Systems (WMS), ERP, and barcode/RFID systems where applicable.
• Prepare daily, weekly, and monthly MIS reports.
• Track warehouse KPIs and implement corrective and preventive actions.
• Maintain records of inbound, outbound, inventory, manpower, productivity, and operational costs.

3. Key Performance Indicators (KPIs)

• Inventory accuracy: Target as per client SLA, typically 99% or above.
• Order picking and dispatch accuracy.
• On-time dispatch and order fulfilment.
• Inbound and outbound turnaround time.
• Warehouse productivity and manpower utilization.
• Cost per order / unit handled.
• Damage, shrinkage, and inventory loss control.
• SLA achievement and customer satisfaction.
• Safety compliance and incident reduction.
• Audit compliance and housekeeping scores.

Note: KPI targets should be finalized according to client contracts, product category, and warehouse operating model.

4. Required Skills & Competencies

• Strong knowledge of 3PL warehouse operations and supply chain processes.
• Expertise in inventory control, warehouse planning, and manpower management.
• Experience in client relationship management and SLA monitoring.
• Proficiency in WMS, ERP, and MS Excel.
• Strong analytical, problem-solving, and decision-making abilities.
• Good communication, leadership, and team management skills.
• Ability to manage multiple clients, operational priorities, and tight deadlines.
• Knowledge of warehouse safety, quality standards, and cost-control techniques.

5. Experience Requirements

• 5–10 years of experience in warehouse or logistics operations.
• At least 2–3 years in a supervisory or warehouse management role.
• Prior experience in a 3PL logistics company is preferred.
• Experience handling large teams, high-volume operations, and client audits is desirable.
• Exposure to e-commerce, FMCG, automotive, retail, or industrial warehousing is an advantage.

6. Key Working Relationships

Internal: Operations Head, Transport Team, HR, Finance, Procurement, IT, and Safety Team.

External: Clients, transporters, vendors, manpower contractors, auditors, and service providers.

7. Expected Outcome

The Warehouse Manager will be responsible for delivering safe, accurate, timely, and cost-effective warehouse operations while maintaining contractual SLAs, inventory integrity, client satisfaction, and continuous improvement across all assigned 3PL warehouse activities.

Immediate joiners required

Regards

Neha

9899061997

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person