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Waste Manager - Rima

Posted on April 16, 2025

  • Full Time

Waste Manager - Rima

JOB DESCRIPTION: Team Manager (South Auckland)


REPORTS TO: Operations Manager


Role:

To manage the day-to-day operational activity within the branch to ensure customer delivery is met to a high standard, whilst optimising resources to ensure cost effectiveness.


The Team Manager will have a specific focus on people performance and health and safety to drive a high performance culture.


As part of the Management team you will be expected to contribute and support all areas of the Civic business.


Key Responsibilities: Operational Management

  • Responsible for the management and co-ordination of Rima contract and commercial work to ensure delivery of quality client experience.
  • Manage resources to achieve quality and delivery outcomes required per contracts.
  • Achieve Contract outcomes within budgeted costs, and reporting on progress.
  • Responsible for the oversight of the monthly report to the client.
  • Key responsibility for the Client Relationship, providing regular feedback and attending to client concerns promptly.

operation.

  • Ensure compliance of operating processes occurs, as specified in company policy and procedure manuals, and to company standards.
  • Ensure the management of and monitoring of the operational effectiveness of the branch including; finance, fleet and equipment, and supplier relationships.
  • Providing effective leadership to branch staff, driving a high performing team, and dealing with non-performance effectively in conjunction with the Head of People & Culture.
  • Meet Civic KPI’s re Client and People management.
  • Represent Civic at client and other stakeholder meetings as necessary.

Key Responsibilities: - Health & Safety & Environment

  • Recognise individual responsibility for workplace Health and Safety under the Health and Safety at Work Act 2015 and ACC Act 2001 and any Amendments.
  • Responsible to maintain and actively participate in Health & Safety and ACC standards and protocols required by the Company.
  • Responsible ensure incident reporting and preventative actions are managed appropriately for your area of responsibility.
  • Manage ACC/Injury claims or incidents in line with policy.
  • Ensure active participation in branch operations and Health & Safety.
  • Manage operations to assure the Company’s Environmental policy.

Other duties as reasonably requested.


Leadership Attributes:

  • Business Acumen - knowledgeable in business policies, practices, trends and information affecting the business and industry.
  • Customer Focus - is dedicated to meeting the expectations of customers, and developing effective relationships gaining trust and respect.
  • Drive for Results- steadfastly pushes self and others for results.
  • Decision Quality - solutions focused, makes good decisions based on a mixture of analysis, wisdom, experience and judgement.
  • Directing Others - is a clear communicator and brings out the best in people to achieve results.
  • Managing Vision & Purpose – communicates a compelling and inspired vision or sense of core purpose.

Measurables:

  • Consistently meets company targets and KPI’s, shows direction and shares knowledge to team and wider management team.
  • Customer feedback is positive and demonstrates a good understanding of customer requirements.
  • Demonstrates effective management of operation by; meeting/exceeding financial targets and effectively uses resources & equipment.
  • Makes decisions that enhance the branch operation.
  • Regularly reviews performance and holds timely discussions, dealing with problems, and shares relevant information.

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