Wastewater Quality Officer

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Introduction:
Make a difference as a Wastewater Quality Officer at EGW, improving water quality for the community. Access flexible work, ADOs, Mon–Fri hours, gym discounts and a collaborative, inclusive team environment.

Professional development and training supported by defined progression paths
H&W subsidies, dog friendly days, gym perks, ADO’s and work life balance
Values‑led, inclusive culture with a proud focus on people, community and impact

East Gippsland Water provide an essential service to customers across our region, priding ourselves on our workplace culture of collaboration, innovation, authenticity and accountability. If you want to apply your skills and develop a career in a customer-focused industry, we would like to hear from you.

Description:
About the role

The Wastewater Quality Officer supports the effective management of trade waste, inflow and infiltration (I&I), and odour and corrosion, to achieve objectives of wastewater asset management, regulatory compliance, customer service, cost recovery and regional economic development.

The role provides this support through the design and implementation of innovative monitoring programs and interventions, including the management of trade waste agreements.

Key Responsibilities:
Support the implementation of a risk-based trade waste management system
Contribute technical input to trade waste agreements and their administration
Coordinate sampling and investigation programs (trade waste, I&I, odour, corrosion)
Analyse data and report on trends, compliance and wastewater quality issues
Maintain effective relationships with trade waste customers
Lead initiatives to improve trade waste compliance and cleaner production
Identify and support solutions for odour, corrosion and I&I issues
Provide technical advice to internal stakeholders
Support asset management through condition assessments and risk identification
Assist with minor asset installations, renewals and upgrades
Ensure trade waste maintenance activities are planned, documented and executed
Share knowledge and provide training to team members
Facilitate communication between Service Delivery and broader EGW teams
Contribute to a positive, inclusive, and collaborative workplace culture aligned to EGW values
Promote health, safety, environmental compliance, accurate record-keeping, and confidentiality

Why Join East Gippsland Water:
Enjoy monthly ADOs for full‑time team members
Genuine work–life balance with Monday–Friday schedules
Flexible work arrangements that support life outside work
Strong learning, training and professional development opportunities
Clear pathways for progression and internal mobility
(Health & Wellbeing financial subsidies
Weekly Bring Your Dog to Work wellbeing initiative
Reduced‑rate corporate gym memberships
Comprehensive Employee Assistance Program (counselling, coaching and wellbeing services)
A supportive, collaborative, values‑driven workplace
Inclusive culture that champions diversity and wellbeing
A proud commitment to sustainability and community impact
Access exclusive discounts and perks through Flare (Employee Benefits program)
Competitive salary and benefits package
Modern technology and tools that enable innovation

EGW- Renowned for its proactive supportive community & exceptional lifestyle. We take pride & ownership to deliver essential services to our community.

East Gippsland Water provides an inclusive work environment, offering ongoing professional development opportunities, a workplace culture that supports work-life balance, and the opportunity to directly contribute to the community and environment in which we live and work.

Apply now!

Applications must include a resume and a cover letter outlining how your skills and experience meet the Key Selection Criteria in the position description, and how you will contribute to the team’s success.

To find out more about this position, you can obtain a Position Description by visiting our website egwater.vic.gov.au/positions-vacant, or by emailing our People & Culture team at vacancies@egwater.vic.gov.au or on 03 5150 4444.

Applications close on Sunday 9th August 2026.

• This role has been classified as per our Enterprise Agreement as a Band 3 position, ($72,912.23 - $94,710.54 per annum)
• Plus 12% employer superannuation contribution. We reserve the right to remunerate successful candidates within the span of this classification dependant on demonstrated skills, experience and qualifications.
• Mandatory vaccinations may apply

Skills and Experiences:
KEY SELECTION CRITERIA

Ability to analyse complex information from multiple data sources and implement solutions with attention to detail and a methodical approach to problem solving.
Demonstrated practical skills and the ability to work safely alone and with wastewater team.
Well-developed communication, negotiation, and influencing skills with the ability to represent EGW to major customers, suppliers, contractors, and consultants.
Understanding of a risk-based approach to trade waste management and wastewater treatment, and/or land management.
Positive attitude towards personal development including being united, authentic, innovative, and accountable to achieve corporate objectives.
Effective time management skills combined with the ability to prioritise to ensure quality outcomes during times of peak activity

To view a full position description, please click on the below link: Wastewater Quality Officer Position Description