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Wellbeing Mentor - Commonwealth Psychosocial Supports

Posted on Oct. 22, 2025

  • Contract

Wellbeing Mentor - Commonwealth Psychosocial Supports

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Description:
  • Hybrid working model with flexible service delivery between 8am-8pm Monday-Friday
  • Full-time roles available – contracts ending 30/6/2025 with potential extension
  • SCHADS Level 4 - $44.58 - $47.97 p/h and salary packaging benefits available
About You
Do you have a strong understanding of community mental health, and looking for an opportunity to build your skillset in case management? Do you have the passion to use your experience in supporting individuals requiring psychosocial support to create linkages within their community and build their capacity and aide in their recovery?

Additional attributes we are looking for include:
  • Thrives in a fast-paced environment with a high workload and enjoys staying productive and engaged
  • Ability to work both autonomously, and contribute positively within a team, sharing ideas and working collaboratively
  • Effective listening skills & an adaptable communication style
  • Ability to advocate for others and to identify appropriate support networks with your knowledge of local area services
  • Adaptable to change and the ability to think on your feet
  • Those with lived or living experience of mental ill-health, or as a carer for someone living with dual diagnosis/disability are encouraged to apply
We take appropriate actions to ensure that our staff and the people we support are as safe as possible. You will be expected to adhere to all OHS standards, requirements and processes, including (but not limited to) wearing appropriate PPE and regular hygiene and cleanliness practices.

About the Role
The Wellbeing Mentor role provides assertive community outreach and coordination of service provision for people with significant mental illness funded through the Commonwealth Psychosocial Support (CPS) program. The goal is to promote independence and build confidence of individuals. As a Wellbeing Mentor, there will be opportunities for you to assist with working alongside participants, providing strengths-based, trauma-informed and recovery-oriented psychosocial rehabilitation services.

The role entails:
  • Providing case management and assertive outreach to support a portfolio of participants and their families in their own home and community
  • Providing short term assistance to enable participants to work towards their goals
  • Assisting to build capacity and working towards outcomes identified by the participant
  • Developing and maintaining professional relationships with participants and stakeholders
  • Providing accurate and timely case notes including risk management and recovery plans
This role involves significant outreach covering a broad catchment area of over 10 LGAs in the South East region of Melbourne. Use of a personal vehicle will be required.

It is a requirement of this position to meet all compliance requirements concerning NDIS Work Screening, Working With Children's Check, work rights and possess a current & valid driver’s licence.

What we can offer you
ermha365 is an agile and innovative non-profit with a growth agenda across Australia. As an employee you will be offered:

  • Support as needed utilising our 24/7 Employee Assistance Program and unlimited access to our online Wellbeing Centre
  • Industry-leading induction and on the job training provide with access to free continuous online learning modules at your own pace
  • Flexibility in working hours to suit work life balance
  • A supportive team environment that is engaging and inspiring
  • A competitive total package – SCHADS level 4 with the ability to reduce your taxable income through salary packaging
About ermha365
This job isn’t for everyone. At ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria. We’re a lifeline for people who often feel like a “square peg in a round hole” - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up, and we never give in.
ermha365 is committed to the safety, participation and empowerment of all children. Further information at https://www.ermha.org/child-safe-statement/

Diversity and Inclusion
We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at careers@ermha.org noting your preferred method of communication and contact details and a member of the team will be in touch.

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