Wellness Navigator

Since 1970, Indian Health Council, Inc. (IHC) has provided high-quality, compassionate healthcare and support services to the nine Federally recognized American Indian tribes in north San Diego County. With more than 200 employees serving 2 clinic sites, IHC is proud of the diversity of its staff as a reflection of the community it serves. The reward of working at IHC is more than a paycheck and excellent benefits; it is the impact and contribution to the Tribal community that employees value most. If you are passionate about improving the overall health and wellness of our tribal community, IHC is looking for people like you.

Our Philosophy
At IHC, we believe in empowering our patients with knowledge to achieve their healthcare goals. We strive to treat the whole person using a multifaceted approach to include physical, mental, emotional, and spiritual aspects of health and wellbeing.

Our Benefits
PPO medical, dental, and vision insurance with low employee contribution; company-paid life and disability insurance; malpractice coverage for providers; 403B retirement with company matching; generous PTO and Sick time; 14 paid holidays; paid jury service; and paid bereavement leave; reimbursement for professional license(s), and certifications such as CPR and continuing education units. Our facility also qualifies as a high-need area for provider CA State and Federal Loan Repayment Programs.

Reports To: COIPP Program Manager

FLSA Status: Non-Exempt

Position Function: Non-Clinical

Classification: Regular, Part-time

Schedule: 20 Hours/Week: Wednesday 11am-3pm/Thursday-Friday 8am-4:30pm (some weekends/evening as needed)

Location: Onsite

Grant End Date: 01/31/2030

SUMMARY:

Under the direction and supervision of the COIPP Program Manager, this position is responsible for assisting families in helping at risk individuals get treatment and find hope toward recovery. Education and Outreach while promoting programs and teaching tribal communities and families about opioid use and addiction is a key objective for the Wellness Navigator. This position will also require identifying Recovery Champions in the community to share their lived experience to inspire recovery efforts and celebrate sobriety.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The information in this job description indicates the general nature and level of work performed. It is not designed to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job position. Duties and responsibilities may change (be assigned or removed) at any time with or without notice.

1. Facilitates interdepartmental meetings, ensuring information is disseminated and gathered with accuracy and cultural relevancy.

2. Clearly communicates project goals and under the direction of the COIPP Program Manager.

3. Coordinates appropriate activities/meetings to ensure goals are met.

4. Serves as a navigator to facilitate the gathering of intake and subsequent data required by funding source and determine readiness of program.

5. Works closely with coalition/advisory members, the treatment team, and outside entities to enhance the development and implementation of the community outreach and community agencies.

6. Promotes community wellness through involvement in cultural and social activities known to support individual and community resilience.

7. Maintains well-organized documentation, tracking, and reporting processes.

8. Completes project reports in a timely fashion. Completes all data entry for grant funder.

9. Completes all reporting for grant reporting based on the Notice of Award.

10. Collaborates with other IHC department staff.

11. Attends department meetings, provides presentations to staff and program affiliates.

12. Participates in local community gatherings/events for outreach and recruitment.

13. Serves as Peer Support for patients and community members in COIPP Programming.

14. Complete all grant objectives based on Narrative.

15. Assists with various group workshops as planned by the Health Promotions Department.

16. Other duties as assigned.

17. Position may be re-assigned during activation of EOP.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

TRAVEL & DRIVING REQUIREMENTS

• Travel is not required for this position
• Driving is required for this position

EDUCATION AND/OR EXPERIENCE

• High School Diploma or GED
• Two years related community outreach and education experience, and/or training.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Experience working with Tribal communities.
• Knowledgeable of Southern California Tribes.
• Knowledge of consortium community and resources as it relates to position.
• Ability to interpret and translate grant goals and objectives into effective services for the community.
• Ability to work effectively with team members.
• Ability to identify problems, use good judgment and recommend solutions.
• Ability to establish priorities and coordinate work activities.
• Possess excellent interpersonal communication skills.
• Possess excellent public speaking skills.

CERTIFICATES, LICENSES, MEMBERSHIPS AND REGULATIONS

• A valid California driver’s license and a good driving record will be required at the time of appointment and must be maintained throughout employment.
• Current CPR certification or attainment within 6 months of hire.
• Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray and urine drug screen test that includes marijuana.
• Health must be adequate to perform all duties of the position.
• Must pass a criminal background check.

WORK ENVIRONMENT

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.

• Indoor office environment and attend events in the community.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job position. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

CUSTOMER RELATIONS

1. Respond promptly and with caring actions to patients and employees.

2. Maintain professional working relationships with all levels of staff, patients, and the public.

3. Be part of a team and cooperate in accomplishing department/organizational goals and objectives.

QUALITY MANAGEMENT

1. Display knowledge of normal signs of human development and ability to assess and provide age-appropriate care.

2. Contribute to the success of the organization by participating in quality improvement activities.

SAFETY

1. Maintain current knowledge of policies and procedures as they relate to safe work practices.

2. Follow all safety procedures and report unsafe conditions.

3. Use appropriate body mechanics to ensure an injury free environment.

4. Follow all infection control procedures including blood-borne pathogen protocols.

HIPAA/COMPLIANCE

1. Maintain privacy of all patient, employee, and volunteer information. Access such information only on a need-to-know basis and for business purposes only.

2. Comply with all regulations regarding corporate integrity and security obligations.

3. Report unethical, fraudulent, or unlawful behavior or activity.

Indian Preference shall be given in accordance with IHC’s Policies and Procedures.