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Work From Home Customer Assistant
Posted on Aug. 4, 2025
- Remote, United States of America
- 55788.0 - 75143.0 USD (yearly)
- Full Time
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Job Title: Work From Home Customer Assistant (Entry Level)
Location: Remote – United States
Job Type: Full-time
About the Role
We are hiring Customer Assistants to join our fully remote team. This entry-level position involves helping customers with basic questions, updates, and support via phone, chat, or email. You’ll receive full training — no prior experience required.
Key Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Assist with order tracking, account updates, and service information
- Record customer details and interactions using internal systems
- Follow company procedures and escalate issues as needed
- Support a positive customer experience through clear communication
Qualifications
- Excellent communication and problem-solving skills
- Basic computer knowledge (typing, email, data entry)
- Reliable internet connection and quiet home workspace
- Ability to work independently and manage tasks with minimal supervision
- Friendly, patient, and willing to learn new tools and procedures
Preferred (Not Required)
- Experience in sales, customer service, retail, or administrative support
- Familiarity with platforms like Zendesk, HubSpot, or similar tools
What We Offer
- Competitive pay
- Paid virtual training
- Life insurance coverage
- Flexible hours
- Career growth and advancement opportunities
- Supportive, remote-first work environment
Apply Today
If you're looking to start a remote career helping customers and making a difference every day, this role is a great first step. We welcome all backgrounds — no prior experience needed.
Job Type: Full-time
Pay: $55,788.72 - $75,143.40 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: Remote
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