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Workday Functional Expert

Posted on June 30, 2025

Galway, Ireland
0 - 0 USD (yearly)

Full Time

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Position Summary:

CVS Health is looking for a Workday Functional Expert (with Core HCM Compensation and Absence Management expertise) to join our Human Resources Technology team. We’re seeking an experienced and motivated individual who is ready to take on the challenge of supporting HR and Payroll business operations by providing optimal and scalable technology solutions. This person will be an integral part of a team responsible for Workday HCM, Compensation and Absence Management modules for domestic (USA) and international employees meeting the needs of CVS Health’s Payroll, Legal and Human Resources business partners and stakeholders. The ideal candidate will possess a combination of functional and technical expertise, as well as a demonstrated ability to work collaboratively with both technical and non-technical partners. You will provide integral support to the Human Resources and Payroll organizations for their technology needs collaborating with HR Business Partners, COEs and HR Shared Services across all business segments. You will establish cross-functional relationships throughout HR Technology and Human Resources to ensure solutions and initiatives are effectively designed and implemented. Work with dedication and motivation with colleague satisfaction as key goal.

Primary Responsibilities include:

Collaborates with business and technical partners to support the Workday Core HCM and Compensation functional areas and roadmap, including the established list of global priorities.
Understands the needs of the business and evaluates Workday capabilities through research and testing.
Maintain clear and up to date list of key deliverables and timelines, developing plans to achieve those targets and proactively communicating progress to a variety of stakeholders.
Ensures that the delivered product meets or exceeds the business' needs and business objectives.
Support enhancements, project requests and defects. Providing optimal and timely solutions.
Gathering requirements, business process optimization, fit-gap analysis, functional design, configuration and testing. Creating necessary documentation in each stage.
Collaborate with key cross-functional partners to maintain transparency, consistency in delivery, and set expectations.
Actively participate in Workday's semi-annual release process, engaging with release team on cross-functional initiatives and liaising with Business Leads on critical impacts and upcoming enhancement opportunities. Support regression testing and guide regression testing teams.
Awareness of new and planned Workday functionality, actively engaging with the Workday Community to prepare and communicate changes that could impact business.
Lead the translation of business requirements to technical solutions and creating appropriate timelines.
Responsible for fit-gap analysis, functional design, configuring the application, user acceptance testing and maintenance of the software solution.
Maintain up to date documentation in tracking tools.
Performing and supporting user acceptance testing and creating necessary documentation including test plans, test scenarios, test cases and test results.
Ensure adherence to industry best practice, actively engaging with Workday Community on future releases. Encourages product innovation and alternative ways of approaching business.

Integrate relevant data and information and apply the findings to positively impact the Workday strategy and share key insights and actions based on data and metrics.
Challenge partners to think differently regarding HR and Payroll business processes and operational issues act as a thought partner and model creative problem-solving to impact business decisions.
Generating reports and analytics to support various business needs.

Required Qualifications

A minimum of 8 years of experience in HR Technology, or other related capacity.
5+ years Workday HCM and Compensation experience.
A solid understanding of, and experience with, the Workday HCM and Compensation.
Strong experience in configuring Core HCM, Compensation and Absence Management product areas for International colleagues.
Experience supporting International employees especially Ireland
Expertise in configuring and debugging Business Processes and building solutions in Workday.
Deep knowledge on calc fields, complex repots and various configurations in Workday.
An understanding of the HR technology landscape, including cloud computing and mobile technologies.
Experience working with business to gather requirements, perform fit gap analysis, design solutions, create functional designs, configuring Workday application, performing user acceptance testing, and maintaining the health of the product. Ability to create necessary documentation in each phase.
Strong organizational, analytical, time management, and problem-solving skills.
Ability to provide timely resolution for the defects and collaboration with SaaS vendors to achieve this.
The ability to develop and sustain relationships with business partners and stakeholders. Experience working with business partners to optimize their business processes.
A strong customer service orientation.
The ability to work effectively in a team environment while managing multiple tasks.
Excellent written and verbal communication skills.
A strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment.
Ability to generate reports for analysis, data auditing and supporting requests from various business teams.

Preferred Qualifications

Experience supporting HR and Payroll systems for large organizations having non-exempt employees.
Experience working on other Workday areas including Absence Management is a plus
Project Management experience
Experience with change management and communications

Education
Bachelor’s Degree Required

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