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Sonar

Workplace Experience Manager

Posted on Nov. 22, 2024

Genève, Switzerland
No Salary information.

Full Time

Why should I Apply:

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.

We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.

Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.

Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.

The impact you will have

The Office Coordination (OC) team is part of Sonar's Business Operations Team and has a key objective: “Provide an exceptional experience to SonarSources and visitors in offices and during their trips, and provide support to help them perform their jobs and activities.”

The Team Missions are:

Provide state-of-the-art reception services that align with Sonar’s brand and culture
Contribute to offering a pleasant work experience to SonarSourcers
Support employees’ lifecycle management
Support Sonar’s in-office events
Support SonarSourcers & external customers with modern and efficient travel services and assistance
Monitor the OC framework compliance with operational excellence

From Sonar's Workplace Experience Manager, we expect the experience and energy to run and maintain a high-performance team (Business as usual—BAU) and raise the bar of the OC services delivered to SonarSourcers (continuous improvements & Projects).

On a daily basis, you will

- Be responsible for a team of 4 Office Coordinators and 7 Offices, acting as the DRI for all OC-related topics. You will directly report to our Vice-President of Operations and focus on two primary responsibilities:
- Business as Usual (BAU)
- Empower the team to reach the highest level of performance and well-being to deliver the following OC services successfully on a daily basis:
- Reception services
- Pleasant work experience
- Employee life-cycle management
- In-office events
- Travel support
- Monitoring
- Coordination with 3rd parties
- Raise the Bar
- Support the continuous improvement activities and projects related to OC
- Be accountable for following up on market trends, benchmarking Sonar's OC services
- Coming up with tangible & relevant improvement ideas
- Be able to prioritize these ideas according to effort/impact ratio and implement them as part of OC's CI and roadmap

The skills you will demonstrate

- Language skills
- Leadership & Management
- Ability to inspire, lead, and manage cross-functional teams to deliver a seamless workplace experience
- Skilled in navigating and managing organizational changes, such as office relocations, expansions, or cultural shifts
- Strong ability to make informed decisions based on data, employee feedback, and organizational goals
- Operational Expertise
- Understanding of managing office operations, including maintenance, vendor contracts, and health and safety compliance
- Familiarity with workplace technology tools, such as facility management software, visitor systems, and collaboration platforms
- Proficiency in implementing safety protocols and ensuring compliance with ISO certification
- Employee Engagement & Experience
- Focused on creating a positive, employee-friendly environment that supports productivity and well-being
- Excellent written and verbal communication skills to interact effectively with employees, leadership, and external vendors
- Ability to understand employee needs and create solutions that enhance their workplace experience
- Analytical and Problem-Solving Skills
- Experience analyzing workplace data (e.g., space utilization and employee satisfaction surveys) to make data-driven improvements
- Skilled in resolving workplace challenges, whether operational, technical, or interpersonal
- Focused on identifying opportunities for improvement and implementing innovative solutions
- Financial and Budget Management
- Expertise in creating, managing, and adhering to workplace operations and initiatives budgets
- Skilled in finding cost-effective solutions without compromising quality or employee experience
- Relationship and Stakeholder Management
- Previous experience in sourcing, negotiating, and managing relationships with external vendors and service providers
- Ability to work closely with HR, IT, finance, and leadership teams
- Expertise in managing disputes or concerns between employees, vendors, or other stakeholders
- Creativity and Innovation
- Ability to find innovative ways to improve the workplace, enhance collaboration, and foster employee engagement
- Skilled in organizing workplace events that align with the company culture and boost morale

Why you will love it here:

Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.
We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!
We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).
We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.

We prioritize Diversity, Equity, and Inclusion:

At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.

We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.

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