Workshop Supervisor

Workshop Supervisor

Location: Nuneaton
Employment Type: Full Time – Shift 4 on 4 off
Working Hours: 4 on 4 off working 40.5hrs per week. 6am – 6pm
Salary: Up to £44,226

Why Join Us?

At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.

We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:

• Unbeatable Holiday Package: Enjoy 25 days of annual leave plus 8 bank holidays, giving you 33 days off. Want even more time to relax or plan adventures? You can buy up to 4 additional days, totalling an incredible 37 days of holiday per year!
• Outstanding Earning Potential: Boost your income with overtime paid at time and a half, and double pay on Sundays. Your skills and dedication deserve generous rewards!
• £1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Refer them and earn £1,000!
• Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most.
• Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
• Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.
  
  

What You'll Be Doing:

• Assist in maintaining efficient workshop scheduling and prioritise repairs according to customer demands and business needs.
• Help managers identify cost-effective repair methods to minimise trailer downtime.
• Ensure all inspections, servicing, and repairs—whether in the workshop, on the roadside, or at a customer's location—are completed to a high standard, adhering to company guidelines and current Environmental Health & Safety (EHS) regulations.
• Oversee and manage workshop systems and processes as required
• Encourage safe and efficient workshop practices, maintaining a clean, hazard-free environment and ensuring full compliance with safety standards
• Assist managers in maintaining appropriate staffing levels by managing holiday requests and workshop loading
• Collaborate with managers to manage overtime efficiently, ensuring alignment with maintenance needs
• Maintain optimal stock levels, ensuring parts and products are available in a timely manner
• Process all documentation accurately and promptly
• Identify opportunities to leverage manufacturer warranties and goodwill programs.
• Support managers in analysing maintenance trends and providing insights for improvement.
• Strive to meet or exceed all agreed-upon goals and objectives.
• Ensure all company vehicles are operated safely and in compliance with traffic laws and company policies and enforce adherence to the Mobile Van Policy.
• Deliver high-quality customer service, consistently demonstrating company values.
• Highlight potential commercial opportunities to managers.
• Assist managers in ensuring all staff consistently use Personal Protective Equipment (PPE) and adhere to health and safety protocols. Report any concerns to the Branch Manager.
Participate in all required company training.

Who We’re Looking For:

We are seeking passionate and skilled candidates who thrive in a fast-paced, hands-on environment. Here's what we're looking for:

• Must be a qualified technician with “Time Served” experience or hold City & Guilds Level 1, 2, & 3 Certificates (or equivalent qualifications) with a strong background in trailer repairs
• Customer & Team Focus: Demonstrate a high level of professionalism and a commitment to both customer satisfaction and team success
• Supervisory Experience: Previous experience supervising a team is an advantage
• Possess a high level of enthusiasm, self-motivation, and effective communication skills
• Exhibit strong organizational abilities, attention to detail, and the capability to prioritise tasks and meet deadlines
• Ability to work independently and manage responsibilities without constant supervision
• Comfortable with providing feedback and challenging processes when necessary
• Computer literacy is essential
Proven administrative capabilities are advantageous

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Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience firsthand why TIP is a market leader and why we’re Great Place to Work Certified ! Apply today!

We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.