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Accommodation Manager

Posted on Jan. 24, 2026

  • Full Time

Accommodation Manager job opportunity

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Job Summary

The Accommodation Manager is responsible for leading and managing the housekeeping and accommodation services operation within a busy, medium-sized hotel. This role ensures the highest standards of cleanliness, presentation, and guest satisfaction while effectively managing a housekeeping team of approximately 18 employees in a fast-paced environment.

Key Responsibilities

  • Lead, supervise, and motivate a housekeeping team of accommodation services employees,
  • Plan and manage daily work schedules to meet occupancy and operational demands
  • Ensure guest rooms and public areas meet hotel standards for cleanliness, hygiene, and presentation
  • Conduct regular inspections of rooms and public spaces, addressing issues promptly
  • Manage stock levels, ordering, and control of cleaning supplies and linen
  • Recruit, train, onboard, and develop housekeeping staff
  • Handle guest feedback and complaints relating to accommodation services professionally and efficiently
  • Work closely with Front Office and Maintenance teams to ensure smooth operations and room availability
  • Monitor labour costs and departmental budgets, ensuring efficient use of resources
  • Ensure full compliance with health & safety, COSHH, fire safety, and hotel policies
  • Implement and maintain housekeeping procedures and quality standards

Job Type: Full-time

Benefits:

  • Employee discount

Work Location: In person


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