Account Manager

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Are you a people person who enjoys solving problems and building relationships? Are you looking to kick-start your career with a growing company in a vital industry?

Onyx-Fire Protection Services Inc., a leader in fire protection across Canada, is expanding and looking for a motivated Account Manager to join our team!

We welcome recent graduates who are eager to launch their careers in account management and take on new professional challenges.

What You’ll Do:

• Support and build strong relationships with our clients.
• Help manage service contracts and ensure clients are satisfied.
• Share inspection results and help clients understand any issues with their fire protection systems.
• Work with clients to help them stay compliant with safety regulations.
• Coordinate with our Operations team to make sure client needs are met.
• Keep track of your assigned accounts and ensure they receive excellent service.
• Assist the sales team with bringing in new business.
• Learn how to negotiate service terms that work for both the client and Onyx-Fire.
• Work toward goals related to client satisfaction and company growth.

What We’re Looking For:

• 1–2 years of customer service, sales, or account support experience (co-op or internship experience counts!).
• Interest in learning about fire protection, HVAC, or electrical systems (experience is a bonus, but not required).
• Strong communication skills—both written and verbal.
• Ability to stay organized and manage multiple tasks at once.
• A team player who’s eager to learn and grow with us.
• Someone looking for a long-term opportunity with room to advance.

What We Offer:

• A supportive, family-oriented team environment.
• Lots of opportunities to grow your career in a fast-growing company.
• Access to training and mentorship from experienced professionals.
• A comprehensive benefits package after 3 months.
• Open-door access to leadership and a collaborative culture.

Why Join Onyx-Fire Protection Services?

We’re more than just a company—we’re a community. With our headquarters in Mississauga and branches across Canada, we’re trusted by clients nationwide. We’re proud of our high-performance culture and are committed to helping our people grow and succeed.

Onyx Fire Protection Services is an equal opportunity employer committed to fair and respectful treatment of all individuals. We value diversity as a strength and strive to create an inclusive workplace.

In accordance with provincial legislation and our Accommodation Policy, we welcome accommodation requests throughout the hiring process

Ready to start your career in a role that makes a difference? Apply now and help us keep people and property safe!

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Application question(s):

• Do you have a background in HVAC/electrical industry?
• Do you have 3+ years in account management?

Education:

• Secondary School (preferred)

Work Location: In person