Accounts Receivable Clerk

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Overview
An Accounts Receivable Clerk in the logistics field is responsible for managing and ensuring the accurate and timely processing of financial transactions related to accounts receivable functions. Duties include but not limited to:

Accounts Receivable Responsibilities:

• Prepare and distribute weekly account statements to initiate collections.
• Communicate with customers regarding overdue balances and outstanding invoices.
• Send timely reminders and follow-ups to encourage prompt payments.
• Perform regular reconciliations to ensure accuracy in receivable records.
• Collaborate with customers and internal departments to resolve payment discrepancies.
• Monitor and track incoming payments to support timely collections.
• Negotiate and establish appropriate payment arrangements when needed.
• Accurately post and apply customer payments in a timely manner and communicate updated statement to customers
• Escalate unresolved or problematic accounts to relevant teams for further action.
• Work closely with external collection agencies if internal efforts are exhausted or deemed ineffective.
• Generate and maintain aging reports for management review.
• Implement proactive, strategic collection techniques to enhance efficiency.
• Share insights on payment patterns and collaborate with Accounts Payable on cash flow analysis.
• After applying a payment, send customer an updated SOA
• Set up new customers using existing new client forms, D&B assessments etc. in accordance with company guidelines and policies

Credit Management:

• Assess the creditworthiness of new and existing customers
• Recommend suitable credit limits and terms to leadership based on D&B assessment and in accordance with company policy.
• Continuously monitor customer credit limits and enforce control measures.
• Manage receivables aging to meet Days Sales Outstanding (DSO) targets.

Recordkeeping & Compliance

• Maintain organized records of customer transactions and communications.
• Partner with the OPS team to ensure TMS/WMS system data is accurate, complete, and audit-ready.
• Comply with relevant financial regulations and internal company policies.
• Support audits by providing documentation and cooperating with the finance team.

Continuous Improvement & Data Practices

• Implement continuous improvement strategies using data-driven approaches.
• Accurately collect, manage, and analyze operational data.
• Exhibit effective planning and organizational skills in all initiatives.

Interpersonal & Professional Competencies

• 3+ years of proven experience as an Accounts Receivable Clerk in the logistics industry or a similar field.
• Demonstrate a proactive approach to customer engagement and issue resolution.
• Communicate professionally with customers and vendors in written and verbal formats.
• Uphold integrity and ethical standards in all interactions.
• Maintain meticulous attention to detail with consistent task monitoring.
• Efficiently prioritize workloads to meet strict deadlines.
• Swiftly identify and resolve challenges using practical solutions.
• Ensure confidentiality of sensitive information at all times.
• Collaborate effectively across teams including sales and customer service.
• Exhibit exceptional emotional intelligence and interpersonal awareness.

Proactive is an equal-opportunity employer committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we will provide accommodations for candidates with disabilities throughout the recruitment and selection process. If accommodations are required, please notify our HR office, and we will work with you to meet your needs.

Job Type: Full-time

Benefits:

• On-site parking

Work Location: In person