Admin Officer

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Job Title: Admin Officer (Home Care and Recruitment Agency)

Location: Limerick

Reports to: HR Director

Job Type: Full-Time / Part-Time

Salary: Competitive

Job Summary:

The Admin Officer will provide administrative support to the management and operational teams of the home care and recruitment agency. This role requires a highly organized individual who can manage a variety of administrative tasks, ensuring smooth operations within the agency. The Admin Officer will handle everything from office organization to assisting with recruitment and client management processes.

Key Responsibilities:

**Administrative Support:

• Provide general administrative support, including answering phone calls, responding to emails, and managing correspondence.

• Maintain and update client records, staff files, and other critical documents.

• Organize and maintain filing systems, both digital and physical.

• Assist with scheduling and coordinating appointments, interviews, and meetings.

• Handle day-to-day office tasks, such as ordering office supplies and ensuring office equipment is in working order and the company compliance with policy and regulations .

**Recruitment Assistance:

• Assist the recruitment team in posting job advertisements for caregivers and other roles on various platforms (e.g., job boards, social media).

• Screen resumes and applications, and schedule interviews for potential candidates.

• Maintain recruitment databases and track the progress of candidates through the hiring process.

• Help with the onboarding process for new hires, ensuring that all necessary paperwork is completed.

Client Management:

• Assist in coordinating home care services, including communicating with clients, caregivers, and external partners.

• Manage and update client schedules for care services, ensuring caregivers are matched with clients appropriately.

• Address client queries and concerns in a timely and professional manner.

• Ensure that client satisfaction is maintained through continuous communication and follow-up.

**Compliance & Reporting:

• Ensure all administrative processes are in compliance with relevant regulations (e.g., GDPR, health and safety laws, recruitment laws).

• Assist in preparing and submitting reports related to staffing, client care, and recruitment.

• Help monitor and maintain employee certifications and training records to ensure they are up to date.

Payroll

Shift scheduling and cover

Required Skills & Qualifications:

Education & Experience:

• Previous experience in an administrative role, ideally within a home care or recruitment agency setting.

• A high school diploma or equivalent is required; additional qualifications in business administration or human resources are an advantage.

• Skills:

• Excellent organizational and time-management skills.

• Strong verbal and written communication skills.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and general office software.

• Ability to handle multiple tasks simultaneously and prioritize effectively.

• Knowledge of recruitment processes and client care management systems is an advantage.

* Personal Attributes:*

• Professional, courteous, and friendly demeanor.

• Strong attention to detail and accuracy.

• Ability to maintain confidentiality and work with sensitive information.

• Flexibility to adapt to changing tasks and priorities.

Working Conditions:

• Work is based in an office environment, with occasional visits to client homes or recruitment events.

• Standard office hours, with some flexibility required based on the needs of the agency.

• May involve some overtime during peak recruitment periods.

How to Apply:

Please submit your CV and a cover letter to info@kaphcare.com

Job Overview

We are seeking an Administrative Officer to join our team. The ideal candidate will be responsible for providing administrative support and ensuring efficient office operations.

Duties

• Managing office supplies and equipment

*

• Assisting in the preparation of reports and presentations
• Coordinating meetings and appointments
• Maintaining accurate records and files
• Liaising with internal and external stakeholders
• Supporting the team with administrative tasks

Skills

• Proficiency in Turkish and English languages
• Strong administrative skills
• Familiarity with Microsoft Outlook, Office, and IT systems
• Excellent customer service abilities
• Strong organisational skills
• Effective communication skills, both written and verbal

Job Type: Full-time

Pay: €22,880.00-€34,638.61 per year

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Administration: 1 year (required)

Work authorisation:

• Ireland (required)

Work Location: In person

Application deadline: 20/04/2025
Reference ID: KAPH25/AD01
Expected start date: 30/06/2025