Administrator / Duty Manager - Remote

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Introduction:
Are you an experienced Administrator looking for a new opportunity? At Cater Care Australia, we are seeking a dynamic and experienced Administrator / Duty Manager to join our team in Mackay/Emerald/Rockhampton, QLD. If you have a passion for providing exceptional administrative support and thrive in a fast-paced environment that offers both challenge and reward in a remote setting, then this role is ideal for you. This is a Permanent - Full Time position within the CCS Operations department, offering an exciting opportunity encompassing site management responsibilities. Join us in delivering excellence and making a difference in the catering and facilities management industry.

Description:
As a Administrator / Duty Manager at Cater Care Australia, you will be based in Mackay/Emerald/Rockhampton, QLD and play a crucial role within the CCS Operations department. This permanent, full-time position falls under the category of Site Management. Responsibilities:

• Site related administration paperwork, data entry and reporting as per Cater Care and client procedures within stipulated time frames
• Overseeing day-to-day operations at remote site locations.
• Managing and leading a team to ensure efficient and effective service delivery.
• Implementing and maintaining operational procedures to uphold high standards of quality and safety.
• Providing exceptional customer service and fostering positive client relationships.
• Conducting regular inspections to ensure compliance with regulatory requirements.
• Coordinating staff rostering, training, and development initiatives.

Main Tasks:

• Visitor Check In & Out as per Client and Cater Care procedures
• Supervising all aspects of site operations, including catering services, accommodation facilities, and associated amenities.
• Prioritising the health, safety, and wellbeing of staff and clients through strict adherence to health and safety protocols.
• Maintaining accurate records of inventory, financial transactions, and operational reports.
• Responding promptly to any issues or emergencies that may arise on-site.
• Assist the broader team as required

If you are a dynamic leader with a passion for delivering outstanding service in remote environments, we encourage you to apply for this exciting opportunity. Join our team at Cater Care Services and contribute to our commitment to excellence in site management.

Roster: Working 14 days ON 7 days OFF

Skills and Experiences:

• 1 - 2 yrs exp Guest Reservations Administrator, Guest Services Administration, Duty Manager or Accommodation Management (Reservations and Administration)
• Demonstrated ability to lead and manage a remote team effectively
• Strong understanding of health and safety regulations in a remote work environment
• Excellent communication and interpersonal skills, with the ability to liaise with stakeholders at all levels
• Sound knowledge of catering and hospitality operations
• Ability to problem-solve and make decisions under pressure
• Experience in rostering, staff management, and training
• Adaptable and flexible approach to work, with the ability to thrive in a remote location
• A commitment to genuine, friendly customer service
• A motivated, enthusiastic and positive ‘can-do’ attitude
• Ability to work in a fast-paced time-sensitive environment
• High attention to detail
• Strong and clear communication abilities (verbal and written)
• Drivers License (Auto or Man)
• Australian Citizen or Australian Permanent Resident

Please Note: All successful candidates will be required to satisfy one or more of the following; a national criminal history check, a thorough pre-employment medical.