Find Your Next Job

After Sales Director

Posted on March 28, 2025

  • Full Time

After Sales Director

Apply to 500+ LinkedIn Jobs Automatically


About Bitdeer:

Bitdeer Technologies Group (Nasdaq: BTDR) is a leader in the blockchain and high-performance computing industry. It is one of the world's largest holders of proprietary hash rate and suppliers of hash rate. Bitdeer is committed to providing comprehensive computing solutions for its customers.

The company was founded by Jihan Wu, an early advocate and pioneer in cryptocurrency who cofounded multiple leading companies serving the blockchain economy. Mr. Wu leads the company as Founder, Chairman, and CEO, while Matt Linghui Kong serves as Bitdeer's CBO and provides leadership through deep industry knowledge and technology expertise.

Headquartered in Singapore, Bitdeer has deployed mining data centers in the United States, Norway, and Bhutan. It offers specialized mining infrastructure, high-quality hash rate sharing products, and reliable hosting services to global users. The company also offers advanced cloud capabilities for customers with high demands for artificial intelligence.

Dedication, authenticity, and trustworthiness are foundational to our mission of becoming the world's most reliable provider of full-spectrum blockchain and high-performance computing solutions. We welcome global talent to join us in shaping the future



What you will be responsible for:

  • Based on the company's business needs, plan and build the global after-sales service capabilities of the company's software and hardware products, including but not limited to the construction of a global after-sales team, spare parts warehousing and logistics network, and third-party cooperation team network;
  • Formulate and optimize the company's after-sales processes and policies, plan the implementation of digital service plans, organize and output business needs, and realize the construction of the company's after-sales operation and maintenance integrated platform;
  • Responsible for organizing and preparing the department's after-sales service work plan, and overall coordinating and managing the company's overall after-sales revenue and costs.
  • Responsible for the company's daily after-sales operation management, such as providing technical consultation and answers, coordinating customer disputes or controversial events;
  • Coordinate production and sales resources to ensure that customer service strategies and activities are in line with the company's goals;
  • Develop and manage national maintenance outlets and outsourced maintenance teams to ensure the quality and production capacity of maintenance products, and coordinate the company's engineering and R&D resources to provide customers and maintenance outlets with adequate technical support;
  • Conduct multi-dimensional data statistics on repaired products, feed back valuable data to engineering and R&D, and promote product quality improvement;
  • Daily management of the after-sales team, coordinating personnel, equipment, and materials, improving after-sales work methods, and ensuring that after-sales work is carried out in an orderly manner;
  • Control the time cycle of each after-sales link to achieve the after-sales TAT target.

How you will stand out:

  • Good educational background, electronics or computer major is preferred;
  • More than 8 years of experience in after-sales and maintenance management of consumer electronics products, and experience in actually participating in global after-sales service management;
  • Have more than 3 years of team management experience, strong team management capabilities, and be good at team motivation and employee training;
  • Excellent customer orientation, good communication skills and problem-solving abilities;
  • Aftersales experience with mobile phone/server products is an advantage

What you will experience working with us:

  • A culture that values authenticity and diversity of thoughts and backgrounds;
  • An inclusive and respectable environment with open workspaces and exciting start-up spirit;
  • Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
  • Ability to contribute directly and make an impact on the future of the digital asset industry;
  • Involvement in new projects, developing processes/systems;
  • Personal accountability, autonomy, fast growth, and learning opportunities;
  • Attractive welfare benefits and developmental opportunities such as training and mentoring.

-

Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.


Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


Optus Optus

Associate Director, Program Assurance & Governance

At Optus, we don’t sit back and let the future happen to us - we’re out there shaping it. By growin…

Contract | Nsw, Australia

Apply 19 hours, 43 minutes ago

Bridges for End-of-Life Bridges for End-of-Life

Development Manager

Bridges of Hope (Bridges) is a grief support community for children, teens & their families. We…

Full Time | North charleston, United States of America

Apply 3 days, 21 hours ago

Copeland Copeland

Product Manager (Food Service)

About Us We are a global climate technologies company engineered for sustainability. We create sust…

Full Time | Ven, Italy

Apply 1 week, 4 days ago

Informa Informa

Retail Relations Specialist - Coterie New York

Company Description Informa Markets, a division within Informa, creates global platforms for indust…

Full Time | New york, United States of America

Apply 1 week, 4 days ago

Optus Optus

Associate Director, Business Community Programs

Why Optus? We are a business fuelled by optimism, unwavering customer focus and a team of amazing …

Full Time | Sydney, Australia

Apply 2 weeks, 1 day ago

The Influence Agency The Influence Agency

Associate Seo Director

Associate SEO DirectorThe Influence Agency is a growing marketing agency that specializes in Influe…

Full Time | Toronto, Canada

Apply 2 weeks, 2 days ago

Technix ACS Private Limited Technix ACS Private Limited

Sales & Estimation Executives Control Panel Division For Mumbai Location

Position: Sales & Estimation executives – Control Panel DivisionLocation: Kandivli (Field…

Full Time | Mh, India

Apply 2 weeks, 2 days ago

Normet Normet

Senior Service Contract Manager

We are a global technology company developing innovative solutions for mining, tunnelling, and cons…

Full Time | Iisalmi, Finland

Apply 2 weeks, 3 days ago