Appointment Coordinator

Appointment Coordinator

About Activ8 Solar Energies:

Activ8 Solar Energies are actively seeking Appointment Coordinators or Operations Appointment Coordinators to join our team here in Carrickmacross Co. Monaghan. This is a full-time permanent position inclusive of a competitive salary, bonus, pension, healthcare and additional benefits.

We're dedicated to empowering homeowners and businesses towards self-sustainability through exceptional customer experiences and innovative products. Be part of an industry that's shaping the future of our planet.

Why Join Us?

At Activ8, we’re not just about energy efficient upgrades, we’re about people. You’ll join a team that values:

• Quality – We don’t just meet standards, we set them.

• Innovation – It’s in our DNA.

• Respect & Inclusion – Caring for our people fuels our success.

• Accountability – We say what we do, and we do what we say.

• Safety – If it is not safe, we don’t do it.

The Opportunity:

As an Appointments Coordinator or Operations Appointment Coordinator you will be responsible for skillfully coordinating appointments between our customers and sales representatives, by managing the overall scheduling, rescheduling and confirmation processes.

Responsibilities include:

• Consistently uphold the highest standards while engaging in quality calls to explore new installation opportunities.

• Ensure accurate and effective qualification of potential customers to maximize appointment success

• Assign appointment dates to Sales reps by coordinating work schedules, ensuring a smooth flow of operations.

• Review and prioritize services at each location, optimizing efficiency in appointment scheduling.

• Provide support during scheduled appointments, ensuring a positive customer experience.

• Ensure strict adherence to industry compliance, company procedures, and processes in every interaction.

• Administration of appointments received through email and telephone, contributing to a well-organized system.

Qualifications:

• Communication Skills: Possess excellent communication skills and an exceptional phone manner.
• Proven experience in a scheduling or coordination role, preferably within a technical or service-based industry.
• Strong organizational and multitasking abilities.
  
• Ambition and Determination: Demonstrate natural ambition, determination, and resourcefulness.

• Adaptability: Thrive in a dynamic work environment, showcasing adaptability and flexibility.

• Attention to Detail: Exhibit a keen eye for detail, coupled with excellent organizational skills.

• IT Proficiency: Be proficient in Microsoft Office Suite, utilizing technology to enhance efficiency.

• Team Player: Be an excellent team player, contributing to a positive and collaborative work environment.

• Desirable Experience: Telesales/Call centre, Admin or reception duties, Record Keeping & Customer service

Our Benefits:

• Competitive Salary

• Pension Contribution

• Laya Healthcare

• Gym Memberships

• Breakfast Bar

• Plus additional benefits

How to Apply: Interested in making a difference in renewable energy? Apply through the link provided.

Activ8 Solar Energies is an Equal Opportunity Employer.