Armed Forces Welfare Officer

An exciting opportunity has arisen; do you want to make a real difference to the lives of people who have served in the armed forces and their families? We are looking for someone with strong interpersonal skills, able to work as part of a team and independently, who is compassionate and enthusiastic about supporting the armed forces’ community. This role is part time working 28 hours a week over four days. If you have family and carers welfare experience, this role may be for you.

DMWS is an international charity that has been providing medical welfare support to the armed forces community for over 80 years. We are now recruiting an Armed Forces Welfare Officer to support the community within Furness General Hospital.

Healthcare professionals can achieve significant improvements in physical and mental health issues, but often there can be other challenges that someone in the armed forces community faces that can inhibit their recovery. Mental health concerns, drivers behind substance abuse, social isolation, inappropriate housing, homelessness, or financial worries can affect someone’s health. With the wealth of help and support available to the armed forces community, the Armed Forces Welfare Officer will help and support access to these resources, on site at the hospital.

DMWS tackle the non-clinical issues that contribute to delays to going home from hospital including poor physical and mental health, stress, and anxiety. With this support, readmission to hospital can be prevented. We operate a holistic model of provision which focuses on three key areas of support: physical, psychosocial, and mental health / wellbeing.

All DMWS Armed Forces Welfare Officers need to be prepared to be mobile and deployable. Additionally, you should be willing to work flexibly to meet job demands. In return, you will be working within a dynamic organisation, making a real difference and receiving great benefits, including 30 days leave (pro rata) plus bank holidays, enhanced sick pay, up to 6% matched pension contributions, death in service benefits, access to Smart Health with a 24/7 virtual GP Service and great training opportunities.

We recognise that our staff are the most important asset that we have. We offer employees the following benefits in recognition of their work:-

Annual Leave
We give employees 30 days a year annual leave plus Public Holidays (pro-rata’d for part-time employees).

Pension
Auto enrolment onto DMWS workplace pension scheme – subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.

Death in Service Scheme
Three times your annual salary to nominated beneficiaries – subject to eligibility

Flexible Working
All flexible working requests are considered – many of our staff work flexible hours and work wholly, or partly from home.

Work-based Parking/Mileage
For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.

Enhanced Sick Pay
Enhanced sick pay scheme for all employees upon completion of their probationary period.

Staff Recognition
Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.

Personal Development Programme
DMWS supports employee continuing professional development and training.

• £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).

To apply – please click on this link Furness General Hospital Based Welfare Officer 2025, remembering to submit both your CV and covering letter before you click apply. Please submit your files in PDF format before submission. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early and feedback will only be provided to candidates who attend interviews.

Closing date: Midnight Tuesday 26th August 2025