Assistant Cafe Manager

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Assistant Café Manager – Esquires Coffee (TESCO Extra)

Location: TESCO Extra, Clonmel
Job Type: Full-Time, Permanent
Salary: €14 to €15 per hour

Opening Date: November 2025 (training provided at another location before opening)

About Us

Esquires Coffee House is an award-winning international coffee house brand known for its exceptional quality, ethical sourcing, and vibrant café culture. We’re expanding our presence and opening a brand-new location in TESCO Extra Tullamore, and we’re looking for a talented and motivated Assistant Café Manager to help lead our team.

This is an exciting opportunity to join a fast-paced, customer-focused environment that blends retail and hospitality to create a premium experience for every guest.

About the Role

As Assistant Café Manager, you’ll support the Management team in the day-to-day operations of café. You’ll lead by example, ensuring smooth service, exceptional product quality, and a welcoming atmosphere for both customers and staff.

You’ll play a key role in staff development, maintaining operational standards, and driving the overall success and profitability of the café.

Key Responsibilities

• Oversee daily café operations to ensure smooth and efficient service
• Manage, train, and motivate team members to deliver excellent customer service
• Maintain high standards of food quality, hygiene, and presentation
• Handle customer inquiries and resolve complaints professionally
• Manage inventory, stock rotation, and supplier relationships
• Implement and enforce café policies and procedures
• Monitor and evaluate staff performance, providing feedback and coaching
• Ensure full compliance with health and safety regulations
• Coordinate marketing and promotional activities to boost sales
• Maintain accurate financial and operational records
• Assist with staff scheduling and payroll management
• Foster a positive, team-oriented work environment
• Address operational issues promptly and effectively
• Support the Area Manager and Café Manager in achieving business goals

Requirements

• Proven experience as an Assistant Café Manager, Senior Supervisor, or similar role
• Strong leadership, communication, and interpersonal skills
• Excellent customer service and problem-solving abilities
• Knowledge of food safety and hygiene regulations
• Ability to work effectively in a fast-paced environment
• Strong organizational and multitasking skills
• Proficiency with café or POS management software
• Flexibility to work weekends, holidays, and variable shifts
• Positive attitude, attention to detail, and strong work ethic
• Knowledge of coffee and beverage preparation (advantageous)
• Ability to train, coach, and motivate staff
• Commitment to delivering an exceptional customer experience

Customer Service Focus

• Provide a high level of customer service at all times
• Communicate clearly and positively with customers and staff
• Log and handle comments or complaints courteously and efficiently
• Stay up to date on café events, promotions, and product offerings

Health & Safety Standards

• Follow and uphold all company health and safety policies
• Maintain cleanliness and organization throughout the café
• Uniform: All black (T-shirt and apron provided)
• Hair must be tied back, and nails kept clean and tidy

Benefits

• Employee discount
• Comprehensive training provided prior to café opening
• Supportive, inclusive, and growth-oriented work environment

Why Join Esquires Coffee?

This is a fantastic opportunity to grow your leadership career within an award winning globally recognized coffee brand. You’ll receive full training before the café opens and play an important role in creating an outstanding customer experience from day one.

If you’re a proactive, organized, and customer-focused leader ready to take the next step in your career, we’d love to hear from you.

Apply today and be part of the Esquires Coffee House story where community, quality, and creativity come together in every cup.

Job Type: Full-time

Pay: €14.00-€15.00 per hour

Benefits:

• Employee discount

Work Location: In person