Find Your Next Job

Assistant Food & Beverage Manager

Posted on Jan. 3, 2025

  • An, Netherlands
  • 0 - 0 USD (yearly)
  • Full Time

Assistant Food & Beverage Manager

Tailor Your Resume for this Job


Additional Information
Job Number25001384
Job CategoryRooms & Guest Services Operations
LocationThe Ritz-Carlton Aruba, L. G. Smith Boulevard 107, Aruba, Aruba, Aruba
ScheduleFull Time
Located Remotely?N
Position Type Management


JOB SUMMARY


Responsible for successfully executing all operations in two departments (Front Office and Food and Beverage/Culinary or Engineering/Maintenance and Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.


CANDIDATE PROFILE


Education and Experience

  • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.


CORE WORK ACTIVITIES


Providing for and Managing the Guest Experience

  • Provides excellent customer service by being readily available/approachable for all guests.
  • Extends professionalism and courtesy to guests at all times.
  • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeds them.
  • Ensures that all employees, team leaders (if applicable) and manager(s) understand the brand service culture.
  • Responds timely to customer service department request.


Supporting Safety Standards and Work Procedures

  • Implements property emergency plan.
  • Provides a safe working environment in compliance with OSHA/MSDS.
  • Implements and sustains property accident prevention programs.
  • Ensures a viable key control program is in place.
  • Follows property specific second effort and recovery plan.


Managing Property Operations and Department Budgets

  • Reviews financial statements, sales and activity reports, and other performance data to measure productivity, goal achievement and to determine areas in need of cost reduction and program improvement.
  • Assists/teaches the team scheduling (using Scheduling Tool) against guest and hours/occupied room goals.
  • Ensures barriers to achieving goals are being discussed and resolved by the team.
  • Extends professionalism and courtesy to employees at all times.
  • Ensures that the team has the capabilities to meet expectations.
  • Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
  • Leads by example and demonstrates self-confidence, energy and enthusiasm.


Conducting Human Resources Activities

  • Ensures that staffing levels are appropriate to exceed guest expectations.
  • Promotes both Guarantee of Fair Treatment and Open Door policies.
  • Maintains current licenses and permits as prescribed by local, state and federal agencies.
  • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
  • Solicits feedback for continuous improvement.
  • Ensures training plans are in place and being executed.
  • Ensures all team members meet or exceed all hospitality requirements.
  • Ensures Continuous Improvement Meetings (CIMS) are taking place weekly in each department.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Provides support for operations functions as appropriate


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.


Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


Tailor Your Resume for this Job


Share with Friends!

Similar Jobs


artist lounge artist lounge

Lead Bartender

OverviewThe Artist Lounge is looking to add an experienced bartender who can take on some assistant…

Part Time | Calgary, Canada

Apply 4 days, 8 hours ago

Discover Limerick DAC Discover Limerick DAC

Visitor Services Assistant - Adare Heritage Centre

Part Time hours availableDiscover Limerick DAC is seeking enthusiastic and customer-focused Visitor…

Part Time | Adare, Ireland

Apply 1 week, 2 days ago

Neville Park Hotels Neville Park Hotels

Food & Beverage Assistant

Job Title: Food & Beverage Assistant Department: Prom Bar Reports to: Bar Manager We are curren…

Full Time | Enniscorthy, Ireland

Apply 2 weeks, 1 day ago

The Lakeside Hotel & Leisure Centre The Lakeside Hotel & Leisure Centre

Food And Beverage Assistants

Reporting to the , and Operations Manager the team member will operate a friendly and efficient ser…

Full Time | Killaloe, Ireland

Apply 2 weeks, 2 days ago

Saba Saba

Assistant Store Manager / Supervisor

To ensure quality service and standards from our staff and ‘wow’ our guests, by providi…

Part Time | Dublin, Ireland

Apply 2 weeks, 3 days ago

Hard Rock Hotel - London, ON Hard Rock Hotel - London, ON

Bar Supervisor/Lead Bartender

Position: Bar Supervisor & Lead BartenderReports To: Food & Beverage ManagerJob Summary: Re…

Full Time | London, Canada

Apply 3 weeks, 4 days ago

Gilley's Gilley's

F&B Assistant Manager-Gilley's

Job Summary: Responsible for managing the food and beverage outlets and teams of Gilley’s. Th…

Full Time | Park city, United States of America

Apply 3 weeks, 5 days ago

Black River Juice Black River Juice

Assistant Production Manager

Job descriptionASSISTANT PRODUCTION MANAGER - FULL TIME**PLEASE READ IN FULL BEFORE APPLYING**Black…

Full Time | Mississauga, Canada

Apply 1 month ago