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Assistant Operation Manager

Posted on March 15, 2025

  • Full Time

Assistant Operation Manager

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Job Description

Job Description & Requirements
Responsibilities:

  • Team Management and Task Completion: Oversee and ensure the timely completion of assigned tasks by the teams.
  • Officer Deployment and Coverage: Monitor and ensure adequate deployment and coverage of all officers according to operational requirements.
  • Report Submission: Review, vet, and submit reports to clients within established deadlines.
  • Client Coordination for Special Assignments: Collaborate closely with clients to arrange and execute special assignments efficiently.
  • Officer Audits: Conduct regular audits to assess the performance and compliance of officers with company standards.
  • Recognition and Incentives: Issue commendation incentives and certificates to officers who demonstrate exemplary performance.
  • Training and Development: Conduct refresher training sessions for officers as needed to maintain high standards of performance.
  • Feedback and Complaint Resolution: Carry out preliminary investigations into feedback or complaints raised by members of the public (MOP) or client, and take appropriate action.
  • Handover/Takeover (HOTO) Process: Perform HOTO for officers who have resigned or been terminated, ensuring a smooth transition.
  • Spot Checks: Perform routine spot checks on officers to ensure adherence to operational protocols.
  • Client Support: Assist clients with queries and provide timely responses to their concerns.
  • Officer Support and Guidance: Advise and support officers with their queries, ensuring they have the necessary information and guidance to perform their duties effectively.
  • Others: Required to attend to ad hoc on-site work as well as attend to ad hoc calls or texts, which may be outside office hours.
Job Requirement

NA


Job Overview

  • Date Posted
    March 15, 2025
  • Location
    Islandwide
  • Offered Salary:
    $3800 - $3800 / month
  • Experience
    4
  • Qualification
    Diploma
  • Position Level
    Executive
  • Number Of Vacancies
    2

WSH Experts Pte Ltd


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