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Automotive Receptionist

Posted on June 18, 2025

  • Full Time

Automotive Receptionist

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Job Description:

We are seeking a dynamic and customer-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our customers, you will play a vital role in creating a positive and welcoming experience. Your responsibilities will include:

Key Responsibilities:

  • Greeting customers with a warm and friendly demeanor as they enter the shop.
  • Assisting customers with inquiries, scheduling appointments, and providing information about our services.
  • Managing incoming calls and directing them to the appropriate department or team member.
  • Maintaining a tidy and organized reception area.
  • Processing payments, invoices, and receipts accurately.
  • Coordinating with the service team to ensure a smooth flow of customer appointments and vehicle handovers.
  • Using your basic knowledge of cars to engage in simple conversations about automotive issues and services.
  • Supporting administrative tasks such as data entry, filing, and maintaining customer records.
  • Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been carried out appropriately on time.

Qualifications:

  • Fluent in Cantonese, Mandarin, and English to effectively communicate with a diverse customer base.
  • Basic knowledge of automobiles to engage in casual conversations about automotive topics.
  • Excellent interpersonal and customer service skills.
  • Strong organizational abilities and attention to detail.
  • Proficient in using computer systems and software for data entry and administrative tasks.
  • Previous experience in customer service or receptionist roles is a plus, but not mandatory.

Application Instructions:

To apply, please submit your resume along with a brief cover letter detailing your interest in the position and relevant experience. We look forward to reviewing your application.

Job Type: Full-time

Schedule:

  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • Markham, ON L3P 1W7: reliably commute or plan to relocate before starting work (required)

Experience:

  • Front desk: 1 year (preferred)

Language:

  • Cantonese (preferred)
  • Mandarin (preferred)

Work Location: In person


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