Business Operations Manager

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Job Description

We are seeking a detail-oriented and highly organized Business Operations Manager to oversee key administrative functions and support our team’s daily operations. This position plays a vital role in managing payroll, financial reporting, human resources, and document

management to ensure smooth workflows and adherence to organizational policies.

Primary Responsibilities

1. Human Resources Administration - The Business Operations

Manager/Administrative Coordinator will maintain employee and contractor details,

status, and documents in Gusto and Excel, while handling onboarding and

offboarding processes including preparing offer letters, entering employee data into

Gusto, collecting required paperwork, and sharing key documents such as the

employee handbook and event surveys.They will maintain accurate employee

records, ensure compliance with labor laws, and support employee benefits

administration as needed. They will update and maintain staffing spreadsheet for

projects and share event inquiry forms on Whatsapp as needed. They will develop a

revised onboarding packet and SOP to be integrated into Gusto.

2. Payroll & Finance Management -The Business Operations Manager will manage

biweekly pay processing for employees and contractors through Gusto, ensuring

all data is accurate and submitted biweekly. They will manage all invoicing and

accounts receivable, and ensure accurate payment tracking.

4. Office Management The Business Operations Manager will manage their

schedule, deadlines, and tasks to ensure the smooth operation of daily operations.

They will serve as the point of contact for IT-related issues, coordinating technical

support as needed.

5. Reporting and Special Projects - This role includes preparing and monitoring key

performance indicators for business operations, assisting with grant reporting, and

contributing to other special projects as assigned.

6. Project Management Support - The Business Operations Manager will organize

and maintain digital files for contracts, receipts, and time tracking, ensuring all

documents are accessible and up to date. They will maintain a master project list

with budgets, deliverables, and timelines, and create post-event reports

summarizing performance and costs. Additionally, they will identify inefficiencies in

administrative workflows and propose solutions for improvement.

7. CRM Management - They will maintain and update CRM system with client info,

project history, and contact notes, track proposal status, client renewals for new

projects, and follow-up reminders, and create standardized templates for client

communication (proposals, contracts, pre-preliminary questions, post-project

surveys).

Work Environment and Benefits

The Administrative Coordinator will work in a dynamic and supportive environment

that values efficiency, accuracy, and teamwork. Flexibility in scheduling, work

hours, along with professional development opportunities, may be provided

depending on the candidate’s preferences and company needs.

Skills

● Bookkeeping & Financial Management: Payroll processing, financial reporting

● HR Administration: Onboarding/offboarding, record management

● Organizational Skills: Exceptional attention to detail

● Time Management: Multi-tasking, deadline-oriented

● Technology Proficiency: Gusto, office software

● Communication Skills: Clear written correspondence

● Problem-Solving Abilities: Process improvement mindset

● Discretion: Handles confidential information

● Self-Direction: Independent remote worker

● Adaptability: Flexible, project-ready

Pay: $26.00 - $27.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Paid time off
• Professional development assistance

Work Location: Hybrid remote in Denver, CO 80205