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Business Support Officer
Posted on Feb. 17, 2026
- Newcastle, Australia
- 0 - 0 USD (yearly)
- Full Time
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Introduction:
Are you organised, proactive, and passionate about helping people into employment?
Join our dynamic team as a Business Support Officer, where your attention to detail and support will directly impact the delivery of employment services through our organisation.
Description:
About the role
As a Business Support Officer, you will play a critical behind-the-scenes role in providing high quality administrative and customer service support to Bamara staff.
You will support our Job Mentors through scheduling, reporting and a range of administrative functions, and office-based duties.
The role involves providing regular reporting on data and liaising with both internal and external stakeholders. This position is heavily administrative and call-center oriented, so strong time-management skills and demonstrated administrative experience are essential.
This is a full-time role based in Newcastle.
Skills and Experiences:
About you
- Knowledge of the ESS system - Desirable
- Mentoring or case management experience in an Employment Services - Desirable
- Excellent interpersonal skills and exceptional phone manner with the ability to yarn with our participants
- First Nations Cultural sensitivity
- Strong organisational and multitasking ability
- Proficiency in Microsoft office suite
- Strong attention to detail
- Ability to work independently and as part of a team
- Ability to work under pressure and handle customer complaints
- Must have WWCC and pass a police check.
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