Cad Technician/Cnc Operator

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IMPORTANT: THIS IS NOT A TRADITIONAL CNC MACHINIST POSITION.This role does not involve operating CNC machines on a production floor, running daily repetitive machining jobs, or doing frequent conventional machining tasks. Instead, this position focuses on client support, installation, training, software, troubleshooting, and hands-on technical problem-solving with advanced CNC systems.

Do you enjoy working with machines and technology? Have a 3D printer at home?
Do you like to tinker, build, or figure out how things work? Maybe you have some trades experience, or you're just naturally hands-on and mechanically inclined. Are you comfortable with tools, familiar with how electricity works, and confident around equipment? If this sounds like you, we’re looking for a motivated and detail-oriented CAD Technician / CNC Operator to join our team.

We are a global leader in CNC technology, dedicated to the production and support of high-quality CNC systems. At Streamline Automation, we help our clients combine their imagination with our CNC technology to create products that set the creative bar. Our clients are innovative companies from around the world that produce stunning themed environments, signage, sculpture, exhibits and a vast range of other interesting projects. We’re proud to say that we are not your typical equipment company!

Sound interesting? We’re looking for an organized, results-focused individual with strong technical expertise for this important client facing position. Using your strong interpersonal and communication skills you will conduct product demonstrations, install equipment and software, and train and support clients. You have a valid Alberta driver’s license, a current Canadian passport and are available for domestic and international travel.

Key Responsibilities (Training and Development Provided)

• Participate in the installation and configuration of Streamline Automation equipment and software at client sites worldwide, with full training and mentorship provided
• Develop the skills to deliver technical support to clients, including diagnosing and resolving software and hardware issues
• Assist in preparing and conducting product demonstrations and end-user training, gradually taking ownership as your expertise grows
• Engage in ongoing learning to build a strong understanding of CNC technology, automation systems, and Streamline's products
• Support software and hardware testing processes, contributing to quality assurance and product development efforts
• Learn to create and maintain clear, technical documentation—including user guides, training materials, and internal reference documents

Qualifications and Experience

The ideal candidate will bring a combination of technical skills, hands-on experience, and a willingness to learn. The following qualifications are considered assets:

• CNC machining and CAM programming experience
• Familiarity with manufacturing processes and operating industrial machinery
• Working knowledge of one or more of the following:
• Robotics, mechanics, or hydraulics
• Electronics, basic electrical systems, or motion control
• Information processing or software development
• Bonus points if you’re ping pong certified

Skills

• Excellent interpersonal and customer service skills
• Strong verbal and written communication skills
• Strong troubleshooting and problem-solving skills
• Solid knowledge of Windows operating systems
• Understanding of Microsoft Office
• Proactive with the ability to work independently and in a team environment
• Committed to continual professional development, learning and growth
• Strong ability to know the difference a Tim Hortons and Hoopla donut

Domestic and international travel is required – must have an up-to-date Canadian passport and the ability to travel.

Why work for us?

We are a dynamic and growing company and we offer a competitive salary and benefit package. We work hard AND have fun. If you’re a friendly, outgoing, tech savvy individual, we’d like to hear from you! Check us out at www.frog3d.com to learn more about our company and our clients.

Schedule

Monday-Friday

*Some weekend travel may be required

Benefits

• We pride ourselves on our company mission and values, we play hard and work hard!
• Dental care
• Health spending account
• Extended health benefits
• Paid annual holidays
• Company events
• Casual dress
• On-site parking
• Loads of sarcasm
• Endless office snacks

Job Type: Full-time

Pay: From $50,000.00 per year

Work Location: In person