Find Your Next Job
Call Centre Admin Officer
Posted on July 18, 2025
- Cairns, Australia
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Introduction:
Are you organised, proactive, and passionate about helping people into employment?
Join our dynamic team as a Call Centre Admin, where your attention to detail and support will directly impact the delivery of vital employment services through the workforce Australia program First Nations Specialist contract
Description:
About the role
As a Call Centre Admin, you'll play a critical role behind the scenes, ensuring our contact center runs smoothly and is providing high quality, culturally respectful services to jobseekers that meets service delivery targets. You'll support our job mentors with scheduling, reporting and other various admin functions whilst also being the first point of contact for our WFA program. You will provide regular reporting of call center metrics and also liaise with internal and external stakeholders. This is a full-time role based in Earlville
Skills and Experiences:
About you
- Excellent interpersonal skills and exceptional phone manner with the ability to yarn with our participants
- First Nations Cultural sensitivity
- Strong organisational and multitasking ability
- Proficiency in Microsoft office suite
- Strong attention to detail
- ability to work independently and as part of a team
- ability to work under pressure and handle customer complaints
- Must have WWCC blue card and pass a police check.
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Project Officer
Background: This position is open for secondment only and participating States are kindly reminded …
Full Time | Wien, Austria
Apply 2 weeks, 1 day ago
Development Officer, Individual Giving
WHO WE AREAre you a Development Officer looking to make an impact in your community? Do you have en…
Full Time | Edmonton, Canada
Apply 2 weeks, 2 days ago
Correctional Officer - Designated (Casual Relief)
Department: Justice Location: DARTMOUTH, SYDNEY, NEW GLASGOW and YARMOUTH Type of Employment: Rel…
Full Time | Dartmouth, Canada
Apply 3 weeks, 4 days ago
Security Risk Management Officer (Temporary Assignment)
Department: Justice Location: DARTMOUTH Type of Employment: Temporary Assignment [Regular] Union…
Temporary | Dartmouth, Canada
Apply 4 weeks, 1 day ago
Fire Operations Manager - Operations
Fire Operations Manager - Operations XO4 Fire Operations Manager Regular/full-time Natural Resourc…
Full Time | Winnipeg, Canada
Apply 4 weeks, 2 days ago
Sligo Education Centre
Clerical Officer
Description of Post: Sligo Education Centre is seeking a hard-working individual to join our team a…
Full Time | Sligo, Ireland
Apply 1 month ago
Forbes Shire Council
Visitor Services Officer (Part -Time) - Copy
Introduction: An exciting opportunity has become available for a Visitor Services Officer (Part-Tim…
Part Time | Forbes, Australia
Apply 1 month ago
Corporate Secretarial Assistant – Legal – Officer , Mumbai (Hybrid)
Discover your future at Citi Working at Citi is far more than just a job. A career with us means jo…
Full Time | Mh, India
Apply 1 month ago