Find Your Next Job
Call Centre Admin Officer
Posted on July 18, 2025
- Cairns, Australia
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Introduction:
Are you organised, proactive, and passionate about helping people into employment?
Join our dynamic team as a Call Centre Admin, where your attention to detail and support will directly impact the delivery of vital employment services through the workforce Australia program First Nations Specialist contract
Description:
About the role
As a Call Centre Admin, you'll play a critical role behind the scenes, ensuring our contact center runs smoothly and is providing high quality, culturally respectful services to jobseekers that meets service delivery targets. You'll support our job mentors with scheduling, reporting and other various admin functions whilst also being the first point of contact for our WFA program. You will provide regular reporting of call center metrics and also liaise with internal and external stakeholders. This is a full-time role based in Earlville
Skills and Experiences:
About you
- Excellent interpersonal skills and exceptional phone manner with the ability to yarn with our participants
- First Nations Cultural sensitivity
- Strong organisational and multitasking ability
- Proficiency in Microsoft office suite
- Strong attention to detail
- ability to work independently and as part of a team
- ability to work under pressure and handle customer complaints
- Must have WWCC blue card and pass a police check.
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Forbes Shire Council
Cadet/Graduate Building Surveyor
Introduction: An exciting opportunity has become available for a Cadet or a Graduate Building Surve…
Contract | Forbes, Australia
Apply 3 days, 7 hours ago
Forbes Shire Council
Supervisor Projects
Introduction: An exciting opportunity has become available for a Supervisor Projects to join the Ma…
Contract | Forbes, Australia
Apply 6 days, 7 hours ago
Forbes Shire Council
Trainee Sewer Treatment Plant Operator
Introduction: An exciting opportunity has become available for a Trainee Sewer Treatment Plant Oper…
Contract | Forbes, Australia
Apply 6 days, 7 hours ago
Forbes Shire Council
Trainee Civil Construction
Introduction: Multiple exciting opportunities have become available for Trainee Civil Construction'…
Contract | Forbes, Australia
Apply 6 days, 7 hours ago
Forbes Shire Council
Trainee It Officer
Introduction: An exciting opportunity has become available for a Trainee IT to join the People and …
Contract | Forbes, Australia
Apply 6 days, 7 hours ago
Community Engagement Officer
Introduction: Make a difference where it matters most At Housing Choices Australia, we believe eve…
Full Time | Melbourne, Australia
Apply 6 days, 7 hours ago
Catholic Diocese of Maitland-Newcastle
Support Roles (Brand New Centre) - Kotara South
Introduction: We’re excited to announce the opening of our brand-new St Nicholas Early Education se…
Part Time | Kotara, Australia
Apply 1 week, 6 days ago
Delivery Support Officer
$76,769 - $80,677 (G04) pro-rata, plus 17% Superannuation Multiple continuing vacancies, full-time …
Full Time | Perth, Australia
Apply 2 weeks, 3 days ago