Care Manager

Are you a Care Manager with a commercial edge?

We’re looking for someone who combines Care Management experience with sales or growth experience, and a strategic mindset — someone who can identify growth opportunities, build strong client relationships whilst empowering our clients and driving meaningful change for the business.

About this opportunity

As a Care Manager, you’ll be at the heart of what we do – helping clients live well at home while ensuring high-quality, person-centred care. This role isn’t just about coordination; it's about connection, strategy, and growth. You’ll champion client outcomes and contribute to business success by building trust, identifying unmet needs, and helping us bring Dovida’s relationship-based care to more people across Brisbane North and Moreton Bay.

You’ll collaborate closely with our passionate office team and national network, with the flexibility to work from home when on the road and in the office.

Why join us?

• Full-time, permanent role – 38 hours/week, Mon–Fri (between 7 AM and 6 PM)
• Strong support from a connected national team
• Annual Appreciation Day + Birthday Day Off
• Employee Assistance Program
• Regular social events – we work hard and have fun
• A culture that genuinely values care – and the people who deliver it

Key Responsibilities:

• Build strong, trust-based relationships with clients and families
• Lead client onboarding, reviews, and ongoing care coordination through a wellness and reablement lens
• Develop and formalise individualised care plans and service agreements
• Identify opportunities for growth and service expansion through client needs and community networking
• Actively promote Dovida’s services to ensure high-quality support and stronger business outcomes
• Provide ongoing feedback and collaboration with our Caregiver team
• Document interactions and keep all stakeholders informed

About you

• Previous experience in care coordination or case management, ideally in aged care or Home Care Packages
• Sales, client growth, or business development experience (highly desirable)
• Outstanding relationship-building and communication skills
• A confident, professional approach to client engagement and service promotion
• Experience with Microsoft Office Suite – especially Outlook, Excel, and Word
• Strong organisation, time management, and documentation skills
• Valid Australian Driver’s Licence and willingness to travel across Brisbane North & Moreton Bay
• Passion for empowering older Australians to live independently and with dignity

ABOUT US

Dovida is a national provider of high-quality, relationship-based home care. We support older Australians with services including companionship, domestic help, personal care, transport, and more – all delivered with heart.

Our mission is to empower and uplift our clients, keeping them at the centre of every decision. We’re a team that values compassion, professionalism, and a drive to do things better.

Ready to Apply?

If you’re a Care Manager who’s as passionate about growth as you are about care, we’d love to meet you.

Please submit your resume and a cover letter explaining why you’re the unicorn we’re looking for.