Case Manager

---

Tailor Your Resume for this Job

---

Introduction:
Working at SwanCare means more than ‘just a job’, we enrich lives for a living and pride ourselves on providing quality care, accommodation, and services to our residents. There is a reason we are one of WA’s leading not-for-profit aged care providers since 1961!

Description:
About the Role:
As a Case Manager at SwanCare, you will deliver care management activities that enable older people to live safely and independently in their own homes. You will collaborate with participants, their supporters and interdisciplinary teams to coordinate tailored, responsive and inclusive support. You will function as a relationship-based care manager who provides ongoing planning, monitoring, service coordination and education. This role is available on a part-time basis, a minimum of 15 hours per week with the flexibility to increase hours when and if required.

Key Responsibilities:

• Collaborate with participants to develop individualised care plans.
• Build meaningful and trusting relationships with participants and their supporters to understand goals, preferences and life circumstances.
• Collaborate with clinically qualified staff, escalating clinical decisions where participant's needs exceed the general care management scope.
• Application of Pathway-Specific Coordination including Restorative Care Pathway, End of Life Pathway and AT-HM Pathway.
• Regularly monitor and review individualised care plans and escalate when required.

Why Work For Us?

As the largest single site retirement and aged care community in WA, we are proud of our excellent reputation among our residents, their families, and our staff. You'll see the difference you make every day in the smiles of our residents and our people, and in our collective success. With more than 1000 residents and 700+ staff members, you are guaranteed to be working with a professional community of likeminded people. We will recognise your dedication and achievements, and we will support you with regular training and development, to be the best you can be. In our recent staff survey, SwanCare scored 85% for Staff Engagement, reflecting our staff's collective commitment to our organisation, their roles and to our clients and residents.

As our staff are our most valuable resource when it comes to delivering the highest level of quality care to our residents, we offer a range of industry-leading benefits to acknowledge their contributions. Find out more about what’s on offer

What We Will Offer You:

• Being a not-for-profit organisation, you will have access to attractive salary options, increasing your take home pay!
• A supportive and collaborative work culture where you feel like home.
• Flexible hours to maintain your work-life balance.
• Be part of an award winning reward and recognition program.
• Exceptional on-site services and facilities.
• Discounts on HBF health insurance, on-site gym membership and selected retail providers.
• Free onsite parking.
• Access to our Employee Assistance Program.

Skills and Experiences:
Key Role Requirements:

• Diploma level qualification in Community Services, Aged Care, Case Management or equivalent experience.
• Demonstrated experience in care coordination, case management or similar role in aged care, health or disability services.
• Competent in the understanding of the Support at Home Program, Quality Standards and aged care rights.
• Demonstrated ability in the interpretation of clinical guidance.
• Strong communication, empathy and cultural competence skills.
• Technically savvy!
• Current C Class Drivers Licence
• National Police Clearance
• Permanent working rights in Australia
• National Police Clearance

What Happens After I Apply?

Please submit a covering letter with your resume.

We will start the shortlisting and interviewing process straight away so if you are interested in becoming part of the SwanCare team, apply today – we’d love to hear from you!