Chat Support Executive

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Customer Service / Sales Executive – Tech CS Process

Employment Type: Full-Time

Key Responsibilities

Handle inbound and outbound customer interactions via calls/chat/email.

Understand customer needs and provide accurate solutions.

Drive sales through consultative conversations and upselling/cross-selling where applicable.

Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).

Maintain a high level of professionalism and empathy during all customer interactions.

Eligibility Criteria

Minimum 1 year of Customer Service or Sales experience (International BPO preferred).

Excellent communication skills in English (verbal & written).

Ability to work in rotational shifts and rotational offs.

Graduation is mandatory.

Immediate joiners preferred.

Compensation

1 year Customer Service/Sales Exp.: ₹33,500 CTC + ₹1,500 PLI

1 year Core Sales Exp.: ₹39,500 CTC + ₹1,500 PLI

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹41,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person