Cleaning Area Manager

Area Manager – Cleaning Services

We are currently seeking an experienced Area Manager to oversee a portfolio of cleaning contracts across multiple sites. This is a hands-on role focused on delivering high service standards, managing teams, and maintaining strong client relationships.

Job Details

• Full-time, permanent position
• 35 hours per week (Monday to Friday)
• Standard hours: 9:00am – 5:00pm
• Flexibility is required to support operational needs, including occasional early morning, evening site visits, and alternate on-call weekends

Key Responsibilities

• Manage multiple cleaning sites, ensuring services are delivered to a high standard
• Ensure contract retention through high service standards and client satisfaction
• Ensure all site activity, client communication, and service updates are accurately recorded and maintained in Salesforce in line with company procedures
• Act as the main point of contact for clients and maintain strong working relationships
• Conduct site visits and audits to ensure KPIs and service levels are met
• Lead, support, and develop cleaning staff, including recruitment and training
• Plan and manage annual leave and site cover to ensure service continuity
• Conduct probation reviews, performance meetings, and support HR with disciplinary processes
• Handle client queries, complaints, and implement service improvements
• Ensure compliance with health & safety procedures and company policies
• Promote a strong health & safety culture across all sites
• Maintain accurate records, including reports, timesheets, and system updates
• Support business growth by identifying and promoting additional services

Requirements

• Fluent English, both written and verbal
• Excellent communication and interpersonal skills
• Strong organisational and time management skills, with the ability to prioritise under pressure
• Ability to work on own initiative and manage multiple tasks
• Professional, approachable, and confident manner
• Strong problem-solving skills with a practical approach
• Ability to manage staff and client relationships effectively
• Full clean driving licence and ability to travel between sites
• Strong computer skills (Word, Excel, Outlook)
• Experience with stock systems is desirable

Experience

• Minimum of 2 years’ experience in a similar role
• Experience in cleaning, facilities management, or a related industry is highly desirable

Benefits

• Company car, fuel card, and company phone
• Employee Assistance Programme (EAP)
• Monthly team social events
• Supportive team environment and regular engagement with management
• Opportunities for career development and progression

About The Role

Role Impact

As an Area Manager, you will play a key role in overseeing the delivery of cleaning services across a portfolio of client sites. This is a critical position that ensures service standards, client satisfaction, and operational performance are consistently achieved.

You will not only manage day-to-day operations but also drive contract performance, client relationships, and team development across multiple locations. Your role will directly impact the company’s reputation by ensuring all sites are maintained to the highest standards of cleanliness, safety, and efficiency.

Through strong leadership and proactive management, you will support teams, improve service delivery, and identify opportunities for growth within your portfolio.et or exceed client expectations. This role directly contributes to creating clean, safe, and welcoming environments for tenants, visitors, and staff.

Required Criteria

• Driving Licence B
• English
• 2 years Cleaning Area Manager Experience

Skills Needed

Delegation, Building Relationships, Communication, Planning and Organising

About The Company

Domestic and General Property Support Services is a trusted provider of comprehensive property maintenance and support solutions across residential, commercial, and industrial sectors. With a commitment to quality, reliability, and customer satisfaction, we deliver a wide range of services—from reactive repairs and planned maintenance to facilities management and compliance support. Our skilled team of professionals work efficiently to ensure properties remain safe, operational, and in excellent condition. Whether supporting housing associations, landlords, or private homeowners, we pride ourselves on a responsive, client-focused approach and a dedication to high standards. At Domestic and General, we’re not just maintaining buildings—we’re building trust.

Company Culture

At Domestic and General Property Support Services, our company culture is rooted in integrity, teamwork, and a commitment to excellence. We foster a supportive and inclusive environment where every team member is valued and empowered to make a difference. With a strong focus on professional development and customer satisfaction, we encourage collaboration and innovation to continually improve our services and exceed expectations.

Company Benefits

Domestic and General Property Support Services offers a comprehensive benefits package designed to support the wellbeing and development of our team. Employees enjoy competitive salaries, ongoing training opportunities, and clear pathways for career progression. We also provide a supportive work environment, flexible working arrangements where possible, and a strong focus on work-life balance. Our team benefits from a culture of recognition, regular staff engagement, and a commitment to maintaining a safe and positive workplace.

Vacation, Paid time off, Retirement plan and/or pension, Culture of recognition, Progression opportunities

Salary

Starting from €38,000.00 per year