Client Service Executive

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Job Summary :

Client service executive should handle all client inquiries, concerns, and complaints professionally.

Responsibilities :

- Serve as a day-to-day point of client contact (For Key Accounts)

- Research and prepare client presentations, reports and conduct in-person client meetings

- Understanding client goals/objectives and their digital marketing needs including graphic design, Content writing, Search Engine Marketing.

- Work jointly with internal team to drive client deliverables

- Research and keep current on emerging online trends and best practices with cross functional teams.

- Ensuring client satisfaction and managing escalations.

- Collaborate with the relevant teams to address client needs better, providing regular updates to higher management

Requirements :

- 0-1 year experience in Marketing and Advertising or Branding agency will be preferred in client coordination. Freshers with a flair for client coordination are also welcome

- Good Communication and Presentation skill.

- Ability to coordinate between multiple clients and cross functional teams on phone , in person and various channels of communication.

- Able to work well under pressure.

- Demonstrate excellent communication, problem-solving, and customer service skills

- Team player

Job location : Optimist Brand Design LLP, Sahakar Nagar, Pune

You may call 9561976702 or email cv to hr@optimist.co.in or apply directly to this ad to discuss further possibilities !

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

• Day shift
• Weekend availability

Application Question(s):

• Are you good in written and spoken English
• Do you have a flair for coordination between teams
• Are you ok with the salary range for this job Rs18000-22000 per month
• Can you commute everyday to office at sahakar nagar and for intervierw as well

Work Location: In person