Client Service Executive( Event Industry)

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Key Responsibilities

• Client Engagement:Serve as the main point of contact, understanding client needs, objectives, and expectations for their events.
• Event Planning:Collaborate with internal teams to develop event proposals, timelines, and budgets that meet client goals.
• Logistics Management:Coordinate all aspects of the event, including venue selection, catering, transportation, audio-visual setup, and accommodation.
• Vendor Coordination:Liaise with and manage vendors and suppliers to secure necessary resources and ensure they deliver on their commitments.
• On-Site Support:Provide hands-on support during events to ensure smooth execution, managing staff, and resolving any issues that arise.
• Relationship Management:Maintain and build strong client relationships through proactive communication, follow-ups, and addressing client inquiries promptly.
• Budget Oversight:Monitor event budgets and manage expenses to ensure all financial constraints are met.
• Performance Tracking:Track and report on event performance, providing feedback and insights to improve future events.

Required Skills and Qualifications

• Communication:Exceptional verbal and written communication skills to interact effectively with clients and internal teams.
• Organizational Skills:Strong attention to detail and excellent organizational and time-management abilities to handle multiple tasks simultaneously.
• Problem-Solving:Strong problem-solving and decision-making skills to address challenges and provide solutions under pressure.
• Interpersonal Skills:Ability to build and maintain strong working relationships with clients, vendors, and colleagues.
• Technical Proficiency:Proficiency in event management software and tools.
• Creativity:Ability to develop innovative and customized solutions to meet unique client requirements.
• Experience:Previous experience in event management, client servicing, or a related field.

Job Types: Full-time, Permanent

Pay: ₹60,000.00 - ₹65,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Experience:

• Events management: 5 years (Preferred)

Language:

• English (Preferred)

Work Location: In person