Find Your Next Job

Client Support Worker

Posted on June 19, 2025

  • Full Time

Client Support Worker

Apply to 500+ LinkedIn Jobs Automatically


Role: Client Support Worker

Location: Office Based - Main Letterkenny Base with possible outreach locations as required

Hours: 35 hrs per week: Full-time

Salary 50,941.80 per annum

Annual Leave: 5 weeks p.a plus pro rata gift hours over Christmas and Bank Holidays dependent on agreed days worked with management. All leaves are allocated pro rata dependent on start date.

Our Organisation

Donegal Sexual Abuse & Rape Crisis Centre has been supporting and empowering survivors of

sexual violence in Co. Donegal and surrounding areas since 1997. We enable survivors to take

control of their recovery in a person-centred way, improving mental and physical wellbeing,

and raising future aspirations. We provide independent, free and confidential services in an

environment where survivors can receive trauma-informed, specialist support from our

experienced and friendly team of staff and volunteers.

Job Description

Main Duties & Responsibilities to include:

The post holder will provide dedicated and specialist advocacy support to clients aged 12 + and their loved ones of all genders and gender identities in Co. Donegal and surrounding areas as required. They will work within a Rape Crisis setting to provide pro-active, survivor- led support to service users, including supporting them to access and understand the criminal justice system and support mechanisms. They will build and maintain relationships with key stakeholders, as well as help to increase and improve access to DRCC’s services for anyone affected by sexual violence both recent and/or historical.

 Provide pro-active, client led support to anyone affected by sexual violence of all

genders aged 12+ working with the relevant support services including An Garda

Siochana, SATU – Sexual Assault Treatment Unit, referrers, clients and potential clients,

parents/guardians

 To facilitate trauma informed, empowerment based, practical and emotional support,

information and advocacy to survivors who have experienced, are experiencing sexual

violence

Client support will include:

o Responding to crisis calls

o Welcoming and introducing potential clients to the centre and informing them of

our various services

o Assisting in ensuring clients and their supporters are provided with a calm, safe

space including welcoming current clients and their supporters to the centre

o Organising and undertaking client intake appointments

o Organising and assisting with client plans

o To carry out and regularly review risk assessments for clients and new referrals

o Undertaking referral/client follow up/check in calls

o Garda Accompaniment, Court Accompaniment and occasional SATU

Accompaniment -if required

o Providing information on the legal process including reporting, making a

statement and court proceedings and process

o Providing information on the preparation of Victim Impact Statements

o Co-facilitating parent/guardian group and any other upcoming groups

o Assisting in delivery of DRCC training programmes

o Assisting with delivery of information talks and fundraising events

o Identifying suitable referral pathways and carrying out referrals and/or

signposting to other agencies and services as appropriate in consultation with

the client

 Demonstrate a commitment to Donegal Rape Crisis Service Values and practice

 To maintain good practice standards at all times

 To work closely with DRCC team maintaing client confidentiality and adhering to GDPR

 To build and maintain a local information base and positive working relationships

 To participate in the development of special projects as agreed by the Service Manager

 To actively engage in the Donegal Rape Crisis supervision and appraisal model

 To be committed to your own personal development

 To support volunteers in their professional development

 To keep accurate records and information in line with GDPR and Donegal Rape Crisis

policies and procedures

 To maintain information, record keeping, database and monitoring systems and collate

data as required by the service

 To keep manager updated re mandatory reporting.

 To provide reports in line with agreed practices and procedures as requested by the

Manager

 Proactively seek feedback from service users in line with DRCC’s monitoring and

evaluation procedures, and to ensure feedback from survivors shapes and informs the

work of the service.

 Produce funder reports and statistics as required.

 Participate in preparation of service statistics for DRCC at regular intervals.

 To work on a flexible basis within the overall number of contracted hours to provide an accessible service to all survivors. This may include evening and/or weekend work as required

 To attend external meetings and training events and represent DRCC when required

 To attend and participate in team and other DRCC meetings as required

 To contribute to the development of Donegal Rape Crisis Centre

 Any other duties as commensurate with the post, as requested by the Manager.

Note: Garda Vetting is required (of the successful candidates) for all positions.

Donegal Sexual Abuse and Rape Crisis Centre is an equal opportunities employer,

meaning we do not discriminate based on age, race, colour, religion, ethnicity, national

origin, sex, sexual orientation, or physical/mental disability. We are committed to a

diverse and inclusive workplace for all. We offer additional support to those with

additional requirements.

Please let us know if you require support ahead of your interview.

Job Type: Full-time

Pay: €50,941.80 per year

Benefits:

  • Employee assistance program
  • Sick pay
  • Wellness program

Work authorisation:

  • Ireland (preferred)

Work Location: In person

Application deadline: 20/07/2025


Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


Centre for Positive Behaviour Support Centre for Positive Behaviour Support

Behaviour Support Practitioner

Introduction: The Centre for Positive Behaviour Support (CPBS) is a globally recognised, leading na…

Full Time | Darwin, Australia

Apply 12 hours, 21 minutes ago

LIBERTY INDUSTRIAL LIBERTY INDUSTRIAL

Hseq Officer - 2/1 Fifo Roster (Wa)

Introduction: Liberty Industrial is at the forefront of deconstruction, decommissioning, and remedi…

Full Time | Perth, Australia

Apply 12 hours, 21 minutes ago

Locksmiths Nominees Pty Ltd Locksmiths Nominees Pty Ltd

Storeperson

Introduction: Why work at LSC? Have you been recently reflecting on your career? Are you intereste…

Full Time | Silverwater, Australia

Apply 12 hours, 22 minutes ago

1977 1977

Child Protective Services Ongoing Caseworker

GENERAL DESCRIPTION: Under general supervision, the Social Services Worker 2 – Ongoing Casewo…

Full Time | Hillsboro, United States of America

Apply 14 hours, 32 minutes ago

The Influence Agency The Influence Agency

Associate Seo Director

Associate SEO DirectorThe Influence Agency is a growing marketing agency that specializes in Influe…

Full Time | Toronto, Canada

Apply 1 day, 12 hours ago

Affinity Health Affinity Health

Personal Support Worker

Join Our Team as a Personal Support Worker! Locations: Hawkesbury, Clarence - Rockland , ONAbout U…

Part Time | Hawkesbury, Canada

Apply 1 day, 12 hours ago

Eastern Health Eastern Health

Team Leader - Early Stroke Discharge Team

Title: Team Leader - Early Stroke Discharge Team Requisition ID: 3859 Location: Upper Ferntree Gull…

Full Time | Upper ferntree gully, Australia

Apply 1 day, 12 hours ago

Jay Randolph Developmental Services Jay Randolph Developmental Services

Direct Support Professional

Job OverviewWe are seeking a compassionate and dedicated Direct Support Professional to join our te…

Full Time | Winchester, United States of America

Apply 1 day, 14 hours ago